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W42131 Closed

Customer/Point of Contact:

Equatorial Manufactory, Inc.
Linda Kasio

Scheduled Date/Time:

08/26/2025, 09:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4077: Warranty Service 2025

Rates:

Warranty Support 2025 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lucy Garcia

Date Signed:

08/26/2025

Work Requested

Troubleshoot Lucy's Workstation MS Office issue. Previously work on W42125 (8/22/2025)

Work Requested by: Linda Kasio

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

- Troubleshooted Lucy's workstation PC, Office 2007 prompting reinstall on system boot. - Uninstalled Office 365, fixed conflicting issue.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	- Troubleshooted Lucy's workstation PC, Office 2007 prompting reinstall on system boot. - Uninstalled Office 365, fixed conflicting issue.	Sean Bacani	08/26/2025 08:44 am	08/26/2025 09:03 am	00:19

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
08/26/2025 08:32 am	Created workorder.	Kevin H.
08/26/2025 08:32 am	Assigned: Sean Bacani	Kevin H.
08/26/2025 08:32 am	Updated status to Scheduled	Kevin H.
08/26/2025 08:44 am	Check-in 08/26/2025 08:44 am	Sean B.
08/26/2025 08:53 am	Arrived 08/26/2025 08:52 am	Sean B.
08/26/2025 09:02 am	Customer Signature Posted	Sean B.
08/26/2025 09:06 am	Updated status to Service Completed	Sean B.
08/26/2025 09:06 am	Work Order Tasks Added	Sean B.
08/26/2025 09:06 am	Check-out 08/26/2025 09:03 am	Sean B.
08/26/2025 09:08 am	Service Completed	Sean B.
08/26/2025 09:08 am	Updated status to Pending Approval	Sean B.
08/26/2025 02:11 pm	Approved.	Chu H.
08/26/2025 02:11 pm	Updated status to Submitted for Invoicing	Chu H.
08/26/2025 02:26 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42131

Work Orders