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W42145 Closed

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

09/02/2025, 09:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

BLAW.6004: Brooks Concepcion Law - Service Contract (03/01/25 - 02/28/26)

Rates:

Brooks - Service Contract (03/01/25 - 02/28/26) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lisa Brooks

Date Signed:

09/02/2025

Work Requested

Troubleshoot front desk Xerox metering issue

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

- Troubleahooted front desk Xerox issue. Printer unpingable, noticed continuous loud noise, overheating observed, advised Lisa about possible needing parts/unit replacement.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	- Troubleahooted front desk Xerox issue. Printer unpingable, noticed continuous loud noise, overheating observed, advised Lisa about possible needing parts/unit replacement.	Sean Bacani	09/02/2025 09:11 am	09/02/2025 09:33 am	00:22

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/02/2025 08:48 am	Created workorder.	Kevin H.
09/02/2025 08:48 am	Assigned: Sean Bacani	Kevin H.
09/02/2025 08:48 am	Updated status to Scheduled	Kevin H.
09/02/2025 09:11 am	Check-in 09/02/2025 09:11 am	Sean B.
09/02/2025 09:15 am	Arrived 09/02/2025 09:14 am	Sean B.
09/02/2025 09:32 am	Customer Signature Posted	Sean B.
09/02/2025 09:36 am	Updated status to Service Completed	Sean B.
09/02/2025 09:36 am	Work Order Tasks Added	Sean B.
09/02/2025 09:36 am	Check-out 09/02/2025 09:33 am	Sean B.
09/02/2025 09:39 am	Service Completed	Sean B.
09/02/2025 09:39 am	Updated status to Pending Approval	Sean B.
09/03/2025 01:44 am	Approved.	Chu H.
09/03/2025 01:44 am	Updated status to Submitted for Invoicing	Chu H.
09/03/2025 09:37 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42145

Work Orders