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W42161   Closed

University of Guam
Gabriella Renee Topasna (671-735-5631)
09/08/2025, 09:00 am   
Onsite
Normal
UOG0.5035: UOG - PO 240813 ActivPanel 9 Premium Warranty
UOG - PO 240813 ActivPanel 9 Premium Warranty [TOTAL ANNUAL HOURS: 4]
4
2
Kevin Hsueh
No

Work Requested

Replace AP9 mainboard and PSU on Promethean ActivPanel 9 Premium – 86” purchased by UOG - PO No. PR240813. The ActivPanel is on a fixed height mobile stand.
Work Requested by: Gabriella Renee Topasna

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Install new AP9 Mainboard on ActivPanel 9 Premium 86". Image displays on screen now. However, image is duplicate/mirrored image. Try KB Article from Promethean but did not work as it was for the AP7. DSI to work with Promethean on the AP9 duplicate/mirrored image issue.
Work Completed Technician Check-in Check-out Actual Hrs
1 Install new AP9 Mainboard on ActivPanel 9 Premium 86". Image displays on screen now. However, image is duplicate/mirrored image. Try KB Article from Promethean but did not work as it was for the AP7. DSI to work with Promethean on the AP9 duplicate/mirrored image issue. Kevin Hsueh
09/08/2025 08:30 am 09/08/2025 10:00 am 01:30

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
09/08/2025 08:15 am Created workorder. Kevin H.
09/08/2025 08:15 am Assigned: Kevin Hsueh Kevin H.
09/08/2025 08:15 am Updated status to Scheduled Kevin H.
09/08/2025 09:07 am Check-in 09/08/2025 08:30 am Kevin H.
09/08/2025 11:24 am Arrived 09/08/2025 09:00 am Kevin H.
09/08/2025 11:26 am Updated status to Service Completed Kevin H.
09/08/2025 11:26 am Work Order Tasks Added Kevin H.
09/08/2025 11:26 am Check-out 09/08/2025 10:00 am Kevin H.
09/08/2025 11:29 am Service Completed Kevin H.
09/08/2025 11:29 am Updated status to Pending Approval Kevin H.
09/08/2025 11:29 am No Signature: Kevin H.
09/09/2025 11:02 am Approved. Chu H.
09/09/2025 11:02 am Updated status to Submitted for Invoicing Chu H.
09/09/2025 04:46 pm Updated status to Closed Jessica L.

Attachments 1

Filename
W42161