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W42169 Closed

Customer/Point of Contact:

Guam Memorial Park
Agnes Quitugua (671-734-9835)

Scheduled Date/Time:

09/09/2025, 03:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GMP0.6015: Guam Memorial Park - Service Contract (03/01/25 - 02/28/26)

Rates:

Guam Memorial Park - Service Contract (03/01/25 - 02/28/26) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

4

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Agnes Quitugua

Date Signed:

09/09/2025

Work Requested

Troubleshoot Network Issues

Work Requested by: Agnes Quitugua

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check front office network. All workstatikns no network access. Noted 8 port switch PSU not connected. Reconnect switch and confirmed network is back up. Clear old backup replication images from backup replication external HDDs. pick up 1 laptop from Roxanne to factory reset and setup for remote access for Roxanne when out of GMP office.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check front office network. All workstatikns no network access. Noted 8 port switch PSU not connected. Reconnect switch and confirmed network is back up. Clear old backup replication images from backup replication external HDDs. pick up 1 laptop from Roxanne to factory reset and setup for remote access for Roxanne when out of GMP office.	Kevin Hsueh	09/09/2025 02:33 pm	09/09/2025 03:30 pm	00:57

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/09/2025 02:24 pm	Created workorder.	Kevin H.
09/09/2025 02:24 pm	Assigned: Kevin Hsueh	Kevin H.
09/09/2025 02:24 pm	Updated status to Scheduled	Kevin H.
09/09/2025 02:33 pm	Check-in 09/09/2025 02:33 pm	Kevin H.
09/09/2025 03:00 pm	Arrived 09/09/2025 02:59 pm	Kevin H.
09/09/2025 03:28 pm	Customer Signature Posted	Kevin H.
09/09/2025 03:32 pm	Updated status to Service Completed	Kevin H.
09/09/2025 03:32 pm	Work Order Tasks Added	Kevin H.
09/09/2025 03:32 pm	Check-out 09/09/2025 03:30 pm	Kevin H.
09/09/2025 03:34 pm	Service Completed	Kevin H.
09/09/2025 03:34 pm	Updated status to Pending Approval	Kevin H.
09/09/2025 06:27 pm	Approved.	Chu H.
09/09/2025 06:27 pm	Updated status to Submitted for Invoicing	Chu H.
09/11/2025 09:51 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42169

Work Orders