DSI WebApp

W42198 Closed

Customer/Point of Contact:

Isa Dental
Linda Santos (1-671-646-7982)

Scheduled Date/Time:

09/18/2025, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

IDC0.6016: Isa Dental - Service Contract (04/01/25 - 03/31/26)

Rates:

Isa Dental - Service Contract (04/01/25 - 03/31/26) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

3

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Linda Santos

Date Signed:

09/18/2025

Work Requested

Deliver and setup new Lenovo laptop for Linda.

Work Requested by: Linda Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Deliver and setup new laptop for Linda. add to domain, setup user profile, activate MS Office, Configure email in outlook client, Install Dentrix and SonicWALL VPN Client. Show Linda how to access the office via SonicWALL VPN client.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Deliver and setup new laptop for Linda. add to domain, setup user profile, activate MS Office, Configure email in outlook client, Install Dentrix and SonicWALL VPN Client. Show Linda how to access the office via SonicWALL VPN client.	Kevin Hsueh	09/18/2025 02:33 pm	09/18/2025 03:30 pm	00:57

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/18/2025 11:42 am	Created workorder.	Kevin H.
09/18/2025 11:42 am	Assigned: Kevin Hsueh	Kevin H.
09/18/2025 11:42 am	Updated status to Scheduled	Kevin H.
09/18/2025 02:33 pm	Check-in 09/18/2025 02:33 pm	Kevin H.
09/18/2025 02:34 pm	Arrived 09/18/2025 02:34 pm	Kevin H.
09/18/2025 03:15 pm	Customer Signature Posted	Kevin H.
09/18/2025 03:31 pm	Updated status to Service Completed	Kevin H.
09/18/2025 03:31 pm	Work Order Tasks Added	Kevin H.
09/18/2025 03:31 pm	Check-out 09/18/2025 03:30 pm	Kevin H.
09/18/2025 03:33 pm	Service Completed	Kevin H.
09/18/2025 03:33 pm	Updated status to Pending Approval	Kevin H.
09/18/2025 05:19 pm	Approved.	Chu H.
09/18/2025 05:19 pm	Updated status to Submitted for Invoicing	Chu H.
09/19/2025 09:14 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42198

Work Orders