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W42198   Closed

Isa Dental
Linda Santos (1-671-646-7982)
09/18/2025, 02:00 pm   
Onsite
Service Contract
IDC0.6016: Isa Dental - Service Contract (04/01/25 - 03/31/26)
Isa Dental - Service Contract (04/01/25 - 03/31/26) [TOTAL ANNUAL HOURS: 2]
2
3
Kevin Hsueh
Yes
Linda Santos
09/18/2025

Work Requested

Deliver and setup new Lenovo laptop for Linda.
Work Requested by: Linda Santos

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Deliver and setup new laptop for Linda. add to domain, setup user profile, activate MS Office, Configure email in outlook client, Install Dentrix and SonicWALL VPN Client. Show Linda how to access the office via SonicWALL VPN client.
Work Completed Technician Check-in Check-out Actual Hrs
1 Deliver and setup new laptop for Linda. add to domain, setup user profile, activate MS Office, Configure email in outlook client, Install Dentrix and SonicWALL VPN Client. Show Linda how to access the office via SonicWALL VPN client. Kevin Hsueh
09/18/2025 02:33 pm 09/18/2025 03:30 pm 00:57

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
09/18/2025 11:42 am Created workorder. Kevin H.
09/18/2025 11:42 am Assigned: Kevin Hsueh Kevin H.
09/18/2025 11:42 am Updated status to Scheduled Kevin H.
09/18/2025 02:33 pm Check-in 09/18/2025 02:33 pm Kevin H.
09/18/2025 02:34 pm Arrived 09/18/2025 02:34 pm Kevin H.
09/18/2025 03:15 pm Customer Signature Posted Kevin H.
09/18/2025 03:31 pm Updated status to Service Completed Kevin H.
09/18/2025 03:31 pm Work Order Tasks Added Kevin H.
09/18/2025 03:31 pm Check-out 09/18/2025 03:30 pm Kevin H.
09/18/2025 03:33 pm Service Completed Kevin H.
09/18/2025 03:33 pm Updated status to Pending Approval Kevin H.
09/18/2025 05:19 pm Approved. Chu H.
09/18/2025 05:19 pm Updated status to Submitted for Invoicing Chu H.
09/19/2025 09:14 am Updated status to Closed Jessica L.

Attachments 1

Filename
W42198