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W42207 Closed

Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

09/19/2025, 01:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

RFVL.6009: Roberts Fowler and Visosky - Service Contract 2025

Rates:

Roberts Fowler & Visosky - Service Contract 2025 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Gta installed new fiber internet service then changed to old ip address then internet stop working

Work Requested by: Sophia Sanchez

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Work with Sophia and getting the ite bec up as gta had disconnected it. Troubleshoot the GTA fiber connection. It seems gta had set the modem to plug n play instead of pppoe. Connection to gta fiber restored.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Work with Sophia and getting the ite bec up as gta had disconnected it. Troubleshoot the GTA fiber connection. It seems gta had set the modem to plug n play instead of pppoe. Connection to gta fiber restored.	Chu Hsieh	09/19/2025 01:00 pm	09/19/2025 02:37 pm	01:37

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
09/19/2025 02:35 pm	Created workorder.	Chu H.
09/19/2025 02:35 pm	Assigned: Chu Hsieh	Chu H.
09/19/2025 02:35 pm	Updated status to Scheduled	Chu H.
09/19/2025 02:37 pm	Check-in 09/19/2025 01:00 pm	Chu H.
09/19/2025 02:39 pm	Updated status to Service Completed	Chu H.
09/19/2025 02:39 pm	Work Order Tasks Added	Chu H.
09/19/2025 02:39 pm	Check-out 09/19/2025 02:37 pm	Chu H.
09/19/2025 02:44 pm	Service Completed	Chu H.
09/19/2025 02:44 pm	Updated status to Pending Approval	Chu H.
09/19/2025 02:44 pm	No Signature: Remote	Chu H.
09/19/2025 02:46 pm	Approved.	Chu H.
09/19/2025 02:46 pm	Updated status to Submitted for Invoicing	Chu H.
09/19/2025 03:18 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42207

Work Orders