DSI WebApp

W42218 Closed

Customer/Point of Contact:

Guam Surgicenter
Colin O'Connell (671-646-3855)

Scheduled Date/Time:

09/23/2025, 02:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

GMPL.6004: Guam Medical Plaza - Service Contract (03/01/25 - 02/28/26)

Rates:

Guam Medical Plaza - Service Contract (03/01/25 - 02/28/26) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Pre-program new Docomo SIP Trunk on 3CX Phone System.

Work Requested by: Colin O'Connell

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Work with Marcel at Docomo to obtain Docomo SIP Trunk setup information and credentials. Configure on GSC 3CX Phone System. Confirmed 3CX shows SIP Trunk registered. Confirmed with Marcel that Docomo systems see GSC 3CX checking in.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Work with Marcel at Docomo to obtain Docomo SIP Trunk setup information and credentials. Configure on GSC 3CX Phone System. Confirmed 3CX shows SIP Trunk registered. Confirmed with Marcel that Docomo systems see GSC 3CX checking in.	Kevin Hsueh	09/23/2025 02:00 pm	09/23/2025 03:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
09/23/2025 04:12 pm	Created workorder.	Kevin H.
09/23/2025 04:12 pm	Assigned: Kevin Hsueh	Kevin H.
09/23/2025 04:12 pm	Updated status to Scheduled	Kevin H.
09/23/2025 04:15 pm	Check-in 09/23/2025 02:00 pm	Kevin H.
09/23/2025 04:31 pm	Updated status to Service Completed	Kevin H.
09/23/2025 04:31 pm	Work Order Tasks Added	Kevin H.
09/23/2025 04:31 pm	Check-out 09/23/2025 03:00 pm	Kevin H.
09/23/2025 04:34 pm	Service Completed	Kevin H.
09/23/2025 04:34 pm	Updated status to Pending Approval	Kevin H.
09/23/2025 04:34 pm	No Signature: Remote Support	Kevin H.
09/24/2025 11:11 am	Approved.	Chu H.
09/24/2025 11:11 am	Updated status to Submitted for Invoicing	Chu H.
09/24/2025 02:39 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42218

Work Orders