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W42221   Closed

09/24/2025, 02:00 pm   
Onsite
Service Contract
TRMA.6015: TRMA - Service Contract (04/01/25 - 03/31/26)
TRMA - Service Contract (04/01/25 - 03/31/26) [TOTAL MONTHLY HOURS: 6]
0
2
Sean Bacani
Yes
Melet Santos
09/24/2025

Work Requested

- Setup Melet's new workstation laptop.
Work Requested by: Melet Santos

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

- Setup Melet's new workstation laptop. - Setup initial local admin account for domain integration. Successfully added to TRMA domain. - Initial Setup for Melet's domain account. Installed windows and firmware updates. Installed Outlook Classic. - Reactivated MS Office 365, OWA Email, and Adobe. - Installed Printer driver through network. Test Print OK. - Setup Ajera browser and plugin integration. - Installed TakeControl and SentinelOne. - Melet advised she can install Revit software.
Work Completed Technician Check-in Check-out Actual Hrs
1 - Setup Melet's new workstation laptop. - Setup initial local admin account for domain integration. Successfully added to TRMA domain. - Initial Setup for Melet's domain account. Installed windows and firmware updates. Installed Outlook Classic. - Reactivated MS Office 365, OWA Email, and Adobe. - Installed Printer driver through network. Test Print OK. - Setup Ajera browser and plugin integration. - Installed TakeControl and SentinelOne. - Melet advised she can install Revit software. Sean Bacani
09/24/2025 01:45 pm 09/24/2025 04:00 pm 02:15

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
09/24/2025 01:28 pm Created workorder. Sean B.
09/24/2025 01:28 pm Assigned: Sean Bacani Sean B.
09/24/2025 01:28 pm Updated status to Scheduled Sean B.
09/24/2025 01:46 pm Check-in 09/24/2025 01:45 pm Sean B.
09/24/2025 01:58 pm Arrived 09/24/2025 01:57 pm Sean B.
09/24/2025 03:59 pm Customer Signature Posted Sean B.
09/24/2025 04:04 pm Updated status to Service Completed Sean B.
09/24/2025 04:04 pm Work Order Tasks Added Sean B.
09/24/2025 04:04 pm Check-out 09/24/2025 04:00 pm Sean B.
09/24/2025 04:07 pm Service Completed Sean B.
09/24/2025 04:07 pm Updated status to Pending Approval Sean B.
09/25/2025 12:33 pm Approved. Chu H.
09/25/2025 12:33 pm Updated status to Submitted for Invoicing Chu H.
09/30/2025 09:21 am Updated status to Closed Jessica L.

Attachments 1

Filename
W42221