DSI WebApp

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Melet Santos (671-475-8772)

Scheduled Date/Time:

09/25/2025, 01:00 pm

Service Type:

Remote

Charge Type:

Warranty

Charge Code:

DSIG.4077: Warranty Service 2025

Rates:

Warranty Support 2025 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Create Ajera shortcut. Install, configure and test SonicWALL GVC

Work Requested by: Melet Santos

	Item	Serial Number	Notes

Create Ajera shortcut. Install, configure and test SonicWALL GVC. Test with Melet and confirmed all is working.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Create Ajera shortcut. Install, configure and test SonicWALL GVC. Test with Melet and confirmed all is working.	Kevin Hsueh	09/25/2025 01:00 pm	09/25/2025 01:40 pm	00:40

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
09/25/2025 01:38 pm	Created workorder.	Kevin H.
09/25/2025 01:38 pm	Assigned: Kevin Hsueh	Kevin H.
09/25/2025 01:38 pm	Updated status to Scheduled	Kevin H.
09/25/2025 01:40 pm	Check-in 09/25/2025 01:00 pm	Kevin H.
09/25/2025 01:41 pm	Updated status to Service Completed	Kevin H.
09/25/2025 01:41 pm	Work Order Tasks Added	Kevin H.
09/25/2025 01:41 pm	Check-out 09/25/2025 01:40 pm	Kevin H.
09/25/2025 01:44 pm	Service Completed	Kevin H.
09/25/2025 01:44 pm	Updated status to Pending Approval	Kevin H.
09/25/2025 01:44 pm	No Signature: Remote Support	Kevin H.
09/26/2025 12:04 pm	Approved.	Chu H.
09/26/2025 12:04 pm	Updated status to Submitted for Invoicing	Chu H.
09/30/2025 10:08 am	Updated status to Closed	Jessica L.

Filename
W42229