DSI WebApp

Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

10/01/2025, 10:50 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

RFVL.6009: Roberts Fowler and Visosky - Service Contract 2025

Rates:

Roberts Fowler & Visosky - Service Contract 2025 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Sophia texted to check on Monica's Outlook issue

Work Requested by: Sophia Sanchez

	Item	Serial Number	Notes

Remotely set Monica's Outlook to use cache mode. She reported that Outlook kept asking her to reenter password.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Remotely set Monica's Outlook to use cache mode. She reported that Outlook kept asking her to reenter password.	Chu Hsieh	10/01/2025 10:50 am	10/01/2025 11:10 am	00:20

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
10/01/2025 11:16 am	Created workorder.	Chu H.
10/01/2025 11:16 am	Assigned: Chu Hsieh	Chu H.
10/01/2025 11:16 am	Updated status to Scheduled	Chu H.
10/01/2025 11:18 am	Check-in 10/01/2025 10:50 am	Chu H.
10/01/2025 11:20 am	Updated status to Service Completed	Chu H.
10/01/2025 11:20 am	Work Order Tasks Added	Chu H.
10/01/2025 11:20 am	Check-out 10/01/2025 11:10 am	Chu H.
10/01/2025 11:23 am	Service Completed	Chu H.
10/01/2025 11:23 am	Updated status to Pending Approval	Chu H.
10/01/2025 11:23 am	No Signature: remote	Chu H.
10/01/2025 11:25 am	Approved.	Chu H.
10/01/2025 11:25 am	Updated status to Submitted for Invoicing	Chu H.
10/01/2025 04:06 pm	Updated status to Closed	Jessica L.

Filename
W42244