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W42248   Closed

Guam Surgicenter
Colin O'Connell (671-646-3855)
10/02/2025, 10:00 am   
Onsite
Service Contract
GMPL.6004: Guam Medical Plaza - Service Contract (03/01/25 - 02/28/26)
Guam Medical Plaza - Service Contract (03/01/25 - 02/28/26) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Colin
10/02/2025

Work Requested

troubleshoot Docomo fax line for ICC.
Work Requested by: Colin O'Connell

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

tone and trace all 4 pairs from ICC to basement electrical room to 2nd floor server room ok. Test connect ICC fax machine using all 4 toned pairs to Docomo FXO Gateway. Gateway port 2 LED goes red. No dial tone. Test each of the 4 pairs on Docomo gateway and port 2 LED goes red. Colin to advise Docomo analog lines are tonable from ICC to 2nd floor server room for Docomo to troubleshoot further.
Work Completed Technician Check-in Check-out Actual Hrs
1 tone and trace all 4 pairs from ICC to basement electrical room to 2nd floor server room ok. Test connect ICC fax machine using all 4 toned pairs to Docomo FXO Gateway. Gateway port 2 LED goes red. No dial tone. Test each of the 4 pairs on Docomo gateway and port 2 LED goes red. Colin to advise Docomo analog lines are tonable from ICC to 2nd floor server room for Docomo to troubleshoot further. Kevin Hsueh
10/02/2025 09:26 am 10/02/2025 01:04 pm 03:38

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
10/02/2025 09:13 am Created workorder. Kevin H.
10/02/2025 09:13 am Assigned: Kevin Hsueh Kevin H.
10/02/2025 09:13 am Updated status to Scheduled Kevin H.
10/02/2025 09:26 am Check-in 10/02/2025 09:26 am Kevin H.
10/02/2025 09:27 am Arrived 10/02/2025 09:27 am Kevin H.
10/02/2025 01:00 pm Customer Signature Posted Kevin H.
10/02/2025 01:07 pm Updated status to Service Completed Kevin H.
10/02/2025 01:07 pm Work Order Tasks Added Kevin H.
10/02/2025 01:07 pm Check-out 10/02/2025 01:04 pm Kevin H.
10/02/2025 01:10 pm Service Completed Kevin H.
10/02/2025 01:10 pm Updated status to Pending Approval Kevin H.
10/02/2025 03:55 pm Approved. Chu H.
10/02/2025 03:55 pm Updated status to Submitted for Invoicing Chu H.
10/03/2025 02:35 pm Updated status to Closed Jessica L.

Attachments 1

Filename
W42248