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W42271 Closed

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

10/16/2025, 03:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

BLAW.6004: Brooks Concepcion Law - Service Contract (03/01/25 - 02/28/26)

Rates:

Brooks - Service Contract (03/01/25 - 02/28/26) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lisa Brooks

Date Signed:

10/16/2025

Work Requested

Lisa reported server noises. Check server

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

- Checked the server, no noise observed. Verified integrity of system hardware by using Lenovo Clarity. - Checked updates on BCLSRV, EXCHSRV, and APPSRV. 15 Updates found and scheduled install at 6pm.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	- Checked the server, no noise observed. Verified integrity of system hardware by using Lenovo Clarity. - Checked updates on BCLSRV, EXCHSRV, and APPSRV. 15 Updates found and scheduled install at 6pm.	Sean Bacani	10/16/2025 02:35 pm	10/16/2025 02:50 pm	00:15

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 18

Date/Time	Comment	Tech
10/16/2025 01:34 pm	Created workorder.	Kevin H.
10/16/2025 01:34 pm	Assigned: Kevin Hsueh	Kevin H.
10/16/2025 01:34 pm	Updated status to Scheduled	Kevin H.
10/16/2025 01:50 pm	Updated Estimated Service Time (hrs) to	Kevin H.
10/16/2025 01:50 pm	Assigned: Sean Bacani	Kevin H.
10/16/2025 01:50 pm	Unassigned: Kevin Hsueh	Kevin H.
10/16/2025 01:50 pm	Modified workorder.	Kevin H.
10/16/2025 02:43 pm	Check-in 10/16/2025 02:35 pm	Sean B.
10/16/2025 02:46 pm	Arrived 10/16/2025 02:43 pm	Sean B.
10/16/2025 02:48 pm	Customer Signature Posted	Sean B.
10/16/2025 02:50 pm	Updated status to Service Completed	Sean B.
10/16/2025 02:50 pm	Work Order Tasks Added	Sean B.
10/16/2025 02:50 pm	Check-out 10/16/2025 02:50 pm	Sean B.
10/16/2025 02:53 pm	Service Completed	Sean B.
10/16/2025 02:53 pm	Updated status to Pending Approval	Sean B.
10/17/2025 04:49 pm	Approved.	Chu H.
10/17/2025 04:49 pm	Updated status to Submitted for Invoicing	Chu H.
10/17/2025 04:55 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42271

Work Orders