DSI WebApp

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

10/20/2025, 03:30 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

TTA0.6011: TTA, PC - Service Contract (05/01/25 - 04/30/26)

Rates:

TTA, PC - Service Contract (05/01/25 - 04/30/26) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

3

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Correct time settings on IP Phones for extensions 101, 102, and 106

Work Requested by: Vanessa Santos-Pinkney

	Item	Serial Number	Notes

Login to IP Phone web interfaces and correct time settings on IP Phones for extensions 101, 102, and 106

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Login to IP Phone web interfaces and correct time settings on IP Phones for extensions 101, 102, and 106	Kevin Hsueh	10/20/2025 03:30 pm	10/20/2025 04:14 pm	00:44

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
10/20/2025 04:09 pm	Created workorder.	Kevin H.
10/20/2025 04:09 pm	Assigned: Kevin Hsueh	Kevin H.
10/20/2025 04:09 pm	Updated status to Scheduled	Kevin H.
10/20/2025 04:13 pm	Check-in 10/20/2025 03:30 pm	Kevin H.
10/20/2025 04:15 pm	Updated status to Service Completed	Kevin H.
10/20/2025 04:15 pm	Work Order Tasks Added	Kevin H.
10/20/2025 04:15 pm	Check-out 10/20/2025 04:14 pm	Kevin H.
10/20/2025 04:18 pm	Service Completed	Kevin H.
10/20/2025 04:18 pm	Updated status to Pending Approval	Kevin H.
10/20/2025 04:18 pm	No Signature: Remote Support	Kevin H.
10/21/2025 08:53 am	Approved.	Chu H.
10/21/2025 08:53 am	Updated status to Submitted for Invoicing	Chu H.
10/21/2025 09:10 am	Updated status to Closed	Jessica L.

Filename
W42278