DSI WebApp

W42280 Closed

Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

10/21/2025, 11:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

RFVL.6009: Roberts Fowler and Visosky - Service Contract 2025

Rates:

Roberts Fowler & Visosky - Service Contract 2025 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Nicole, Kalene and Sophia's Outlook gets pop up to login.

Work Requested by: Sophia Sanchez

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Work with Exchange hosting vendor to troubleshoot Outlook on Nicole, Kylene, and Sophia having pop windows to login. Found out Outlook is defaulting to Office365 rather than Hosted Exchange. Apply autodiscoverfix on the affected PC.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Work with Exchange hosting vendor to troubleshoot Outlook on Nicole, Kylene, and Sophia having pop windows to login. Found out Outlook is defaulting to Office365 rather than Hosted Exchange. Apply autodiscoverfix on the affected PC.	Chu Hsieh	10/21/2025 11:00 am	10/21/2025 01:00 pm	02:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 19

Date/Time	Comment	Tech
10/21/2025 02:30 pm	Created workorder.	Chu H.
10/21/2025 02:30 pm	Assigned: Chu Hsieh	Chu H.
10/21/2025 02:30 pm	Updated status to Scheduled	Chu H.
10/21/2025 02:32 pm	Check-in 10/21/2025 11:00 am	Chu H.
10/21/2025 02:35 pm	Updated status to Service Completed	Chu H.
10/21/2025 02:35 pm	Work Order Tasks Added	Chu H.
10/21/2025 02:35 pm	Check-out 10/21/2025 01:00 pm	Chu H.
10/21/2025 02:39 pm	Service Completed	Chu H.
10/21/2025 02:39 pm	Updated status to Pending Approval	Chu H.
10/21/2025 02:39 pm	No Signature: remote	Chu H.
10/21/2025 02:41 pm	Approved.	Chu H.
10/21/2025 02:41 pm	Updated status to Submitted for Invoicing	Chu H.
10/21/2025 02:42 pm	Approved.	Chu H.
10/21/2025 02:42 pm	Updated status to Submitted for Invoicing	Chu H.
10/21/2025 02:43 pm	Approved.	Chu H.
10/21/2025 02:43 pm	Updated status to Submitted for Invoicing	Chu H.
10/21/2025 02:44 pm	Approved.	Chu H.
10/21/2025 02:44 pm	Updated status to Submitted for Invoicing	Chu H.
10/21/2025 03:09 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42280

Work Orders