DSI WebApp

W42281 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gail Manuel (671-649-8200)

Scheduled Date/Time:

10/21/2025, 02:30 pm

Service Type:

Inhouse

Charge Type:

Service Contract

Charge Code:

AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)

Rates:

Ambyth - Service Contract (08/26/25 - 08/25/26) [TOTAL MONTHLY HOURS: 8]

Remaining Hours:

4

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Sean Bacani

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

- Setup new laptop workstation for user Marilou Palma.

Work Requested by: Gail Manuel

Items Dropped Off 1

	Item	Serial Number	Notes
1	Lenovo Thinkpad E14 Gen 7	PF5NF2Y6	Laptop Worktation

Work Completed 1

Summary of Tasks

- Initial local admin setup, installed Outlook Classic, TakeControl, and NetExtender. - Performed installation of Windows Updates and Features, multiple firmware updates found and installed. - Verified system integrity with System File Check and Disk Cleanup. - Successfully connected to NetExtender for VPN Access, added the workstation to ambyth domain. - Initial domain admin setup, reconnected NetExtender VPN, modified Host file to force DNS naming scheme to its IP address, mapped X and Z drives followed by CYMA accounting software installation. Added user MPalma to Administrator group. - Initial setup for MPalma and logged in successfully. Remapped X and Z drives to replicate CYMA configurations, tested application and functions ok. Activated MS Office 365 and OWA Email.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	- Initial local admin setup, installed Outlook Classic, TakeControl, and NetExtender. - Performed installation of Windows Updates and Features, multiple firmware updates found and installed. - Verified system integrity with System File Check and Disk Cleanup. - Successfully connected to NetExtender for VPN Access, added the workstation to ambyth domain. - Initial domain admin setup, reconnected NetExtender VPN, modified Host file to force DNS naming scheme to its IP address, mapped X and Z drives followed by CYMA accounting software installation. Added user MPalma to Administrator group. - Initial setup for MPalma and logged in successfully. Remapped X and Z drives to replicate CYMA configurations, tested application and functions ok. Activated MS Office 365 and OWA Email.	Sean Bacani	10/21/2025 02:30 pm	10/21/2025 03:30 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 18

Date/Time	Comment	Tech
10/21/2025 03:39 pm	Created workorder.	Sean B.
10/21/2025 03:39 pm	Assigned: Sean Bacani	Sean B.
10/21/2025 03:39 pm	Updated status to Scheduled	Sean B.
10/21/2025 03:39 pm	Added customer equipment.	Sean B.
10/21/2025 03:49 pm	Check-in 10/21/2025 02:30 pm	Sean B.
10/21/2025 03:50 pm	Updated status to Service Completed	Sean B.
10/21/2025 03:50 pm	Work Order Tasks Added	Sean B.
10/21/2025 03:50 pm	Check-out 10/21/2025 03:30 pm	Sean B.
10/21/2025 03:52 pm	Service Completed	Sean B.
10/21/2025 03:52 pm	Updated status to Pending Approval	Sean B.
10/21/2025 03:52 pm	No Signature: - Inhouse Service	Sean B.
10/21/2025 04:03 pm	Approved.	Chu H.
10/21/2025 04:03 pm	Updated status to Submitted for Invoicing	Chu H.
10/21/2025 04:03 pm	Approved.	Chu H.
10/21/2025 04:03 pm	Updated status to Submitted for Invoicing	Chu H.
10/21/2025 04:04 pm	Approved.	Chu H.
10/21/2025 04:04 pm	Updated status to Submitted for Invoicing	Chu H.
10/21/2025 04:56 pm	Updated status to Closed	Jessica L.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W42281

Work Orders