DSI WebApp

W42301 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Chona Cabedo (1-671-475-8772)

Scheduled Date/Time:

10/30/2025, 12:20 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

TRMA.6015: TRMA - Service Contract (04/01/25 - 03/31/26)

Rates:

TRMA - Service Contract (04/01/25 - 03/31/26) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Chona report backup failure messages

Work Requested by: Chona Cabedo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Delete the old backup image chains. Initiate rebase of ShadowProtect backup. Check Exchange server and install pending updates. Schedule reboot at 7PM tonight

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Delete the old backup image chains. Initiate rebase of ShadowProtect backup. Check Exchange server and install pending updates. Schedule reboot at 7PM tonight	Chu Hsieh	10/30/2025 12:20 pm	10/30/2025 12:40 pm	00:20

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
10/30/2025 12:47 pm	Created workorder.	Chu H.
10/30/2025 12:47 pm	Assigned: Chu Hsieh	Chu H.
10/30/2025 12:47 pm	Updated status to Scheduled	Chu H.
10/30/2025 12:49 pm	Check-in 10/30/2025 12:20 pm	Chu H.
10/30/2025 12:52 pm	Updated status to Service Completed	Chu H.
10/30/2025 12:52 pm	Work Order Tasks Added	Chu H.
10/30/2025 12:52 pm	Check-out 10/30/2025 12:40 pm	Chu H.
10/30/2025 12:55 pm	Service Completed	Chu H.
10/30/2025 12:55 pm	Updated status to Pending Approval	Chu H.
10/30/2025 12:55 pm	No Signature: remote	Chu H.
10/30/2025 12:57 pm	Approved.	Chu H.
10/30/2025 12:57 pm	Updated status to Submitted for Invoicing	Chu H.
10/30/2025 02:54 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42301

Work Orders