DSI WebApp

W42331 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gail Manuel (671-649-8200)

Scheduled Date/Time:

11/17/2025, 08:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)

Rates:

Ambyth - Service Contract (08/26/25 - 08/25/26) [TOTAL MONTHLY HOURS: 8]

Remaining Hours:

4

Est. Service Time (hrs):

0.5

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Activate new SonicWALL SSL VPN licenses. Create 6 new SSL VPN User Accounts

Work Requested by: Gail Manuel

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Activated new SonicWALL SSL VPN licenses. Created 6 new SSL VPN User Accounts. Created documentation on how to download, install, and configure SonicWALL NetExtender. Sent a separate email to Gail to inform of completion and provide setup documentation.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Activated new SonicWALL SSL VPN licenses. Created 6 new SSL VPN User Accounts. Created documentation on how to download, install, and configure SonicWALL NetExtender. Sent a separate email to Gail to inform of completion and provide setup documentation.	Kevin Hsueh	11/17/2025 08:30 am	11/17/2025 09:00 am	00:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
11/17/2025 09:24 am	Created workorder.	Kevin H.
11/17/2025 09:24 am	Assigned: Kevin Hsueh	Kevin H.
11/17/2025 09:24 am	Updated status to Scheduled	Kevin H.
11/17/2025 09:28 am	Check-in 11/17/2025 08:30 am	Kevin H.
11/17/2025 09:30 am	Updated status to Service Completed	Kevin H.
11/17/2025 09:30 am	Work Order Tasks Added	Kevin H.
11/17/2025 09:30 am	Check-out 11/17/2025 09:00 am	Kevin H.
11/17/2025 09:40 am	Service Completed	Kevin H.
11/17/2025 09:40 am	Updated status to Pending Approval	Kevin H.
11/17/2025 09:40 am	No Signature: Remote Support	Kevin H.
11/17/2025 11:49 am	Approved.	Chu H.
11/17/2025 11:49 am	Updated status to Submitted for Invoicing	Chu H.
11/17/2025 02:08 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42331

Work Orders