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W42331   Closed

11/17/2025, 08:30 am   
Remote
Service Contract
AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)
Ambyth - Service Contract (08/26/25 - 08/25/26) [TOTAL MONTHLY HOURS: 8]
4
0.5
Kevin Hsueh
No

Work Requested

Activate new SonicWALL SSL VPN licenses. Create 6 new SSL VPN User Accounts
Work Requested by: Gail Manuel

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Activated new SonicWALL SSL VPN licenses. Created 6 new SSL VPN User Accounts. Created documentation on how to download, install, and configure SonicWALL NetExtender. Sent a separate email to Gail to inform of completion and provide setup documentation.
Work Completed Technician Check-in Check-out Actual Hrs
1 Activated new SonicWALL SSL VPN licenses. Created 6 new SSL VPN User Accounts. Created documentation on how to download, install, and configure SonicWALL NetExtender. Sent a separate email to Gail to inform of completion and provide setup documentation. Kevin Hsueh
11/17/2025 08:30 am 11/17/2025 09:00 am 00:30

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
11/17/2025 09:24 am Created workorder. Kevin H.
11/17/2025 09:24 am Assigned: Kevin Hsueh Kevin H.
11/17/2025 09:24 am Updated status to Scheduled Kevin H.
11/17/2025 09:28 am Check-in 11/17/2025 08:30 am Kevin H.
11/17/2025 09:30 am Updated status to Service Completed Kevin H.
11/17/2025 09:30 am Work Order Tasks Added Kevin H.
11/17/2025 09:30 am Check-out 11/17/2025 09:00 am Kevin H.
11/17/2025 09:40 am Service Completed Kevin H.
11/17/2025 09:40 am Updated status to Pending Approval Kevin H.
11/17/2025 09:40 am No Signature: Remote Support Kevin H.
11/17/2025 11:49 am Approved. Chu H.
11/17/2025 11:49 am Updated status to Submitted for Invoicing Chu H.
11/17/2025 02:08 pm Updated status to Closed Jessica L.

Attachments 1

Filename
W42331