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Work Orders

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W42352 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gregory David (1 (671) 477-7250)

Scheduled Date/Time:

11/26/2025, 08:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)

Rates:

Ambyth - Service Contract (08/26/25 - 08/25/26) [TOTAL MONTHLY HOURS: 8]

Remaining Hours:

Est. Service Time (hrs):

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Jacob Tareyama

Date Signed:

11/26/2025

Work Requested

Troubleshoot Mr. David Laptop issue

Work Requested by: Gregory David

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot Mr. David Macbook outlook unable to save MS Word attachments. Noted Outlook also unable to save any documents. Noted 32+ word files opened. Perform a full restart on the Macbook and test save email attachment and files successfully. Suggested to Mr. David to fully restart Macbook at least once a week.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Troubleshoot Mr. David Macbook outlook unable to save MS Word attachments. Noted Outlook also unable to save any documents. Noted 32+ word files opened. Perform a full restart on the Macbook and test save email attachment and files successfully. Suggested to Mr. David to fully restart Macbook at least once a week.	Kevin Hsueh	11/26/2025 08:22 am	11/26/2025 09:00 am	00:38

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 27

Date/Time	Comment	Tech
11/25/2025 04:40 pm	Created workorder.	Kevin H.
11/25/2025 04:40 pm	Assigned: Kevin Hsueh	Kevin H.
11/25/2025 04:40 pm	Updated status to Scheduled	Kevin H.
11/25/2025 04:44 pm	Updated Estimated Service Time (hrs) to	Kevin H.
11/25/2025 04:44 pm	Updated scheduled date/time from 11/25/2025 08:30 am to: 11/26/2025 08:30 am	Kevin H.
11/25/2025 04:44 pm	Modified workorder.	Kevin H.
11/26/2025 08:22 am	Check-in 11/26/2025 08:22 am	Kevin H.
11/26/2025 08:23 am	Arrived 11/26/2025 08:22 am	Kevin H.
11/26/2025 08:37 am	Customer Signature Posted	Kevin H.
11/26/2025 08:45 am	Updated status to Service Completed	Kevin H.
11/26/2025 08:45 am	Work Order Tasks Added	Kevin H.
11/26/2025 08:45 am	Check-out 11/26/2025 09:00 am	Kevin H.
11/26/2025 08:47 am	Service Completed	Kevin H.
11/26/2025 08:47 am	Updated status to Pending Approval	Kevin H.
11/26/2025 02:35 pm	Approved.	Chu H.
11/26/2025 02:35 pm	Updated status to Submitted for Invoicing	Chu H.
11/26/2025 02:35 pm	Approved.	Chu H.
11/26/2025 02:35 pm	Updated status to Submitted for Invoicing	Chu H.
11/26/2025 02:36 pm	Approved.	Chu H.
11/26/2025 02:36 pm	Updated status to Submitted for Invoicing	Chu H.
11/26/2025 02:37 pm	Approved.	Chu H.
11/26/2025 02:37 pm	Updated status to Submitted for Invoicing	Chu H.
11/26/2025 02:38 pm	Approved.	Chu H.
11/26/2025 02:38 pm	Updated status to Submitted for Invoicing	Chu H.
11/26/2025 02:40 pm	Approved.	Chu H.
11/26/2025 02:40 pm	Updated status to Submitted for Invoicing	Chu H.
11/28/2025 01:36 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42352

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