DSI WebApp

W42355 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Jay Garrido

Scheduled Date/Time:

11/26/2025, 10:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)

Rates:

Ambyth - Service Contract (08/26/25 - 08/25/26) [TOTAL MONTHLY HOURS: 8]

Remaining Hours:

4

Est. Service Time (hrs):

0.5

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Jay unable to open Excel files

Work Requested by: Jay Garrido

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Jay unable to open MS Excel files. File Analyzer (From Microsoft Store) is opening the files. Remove File Analyzer and test open MS Excel files successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Jay unable to open MS Excel files. File Analyzer (From Microsoft Store) is opening the files. Remove File Analyzer and test open MS Excel files successfully.	Kevin Hsueh	11/26/2025 10:30 am	11/26/2025 11:00 am	00:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
11/26/2025 11:09 am	Created workorder.	Kevin H.
11/26/2025 11:09 am	Assigned: Kevin Hsueh	Kevin H.
11/26/2025 11:09 am	Updated status to Scheduled	Kevin H.
11/26/2025 11:12 am	Check-in 11/26/2025 10:30 am	Kevin H.
11/26/2025 11:14 am	Updated status to Service Completed	Kevin H.
11/26/2025 11:14 am	Work Order Tasks Added	Kevin H.
11/26/2025 11:14 am	Check-out 11/26/2025 11:00 am	Kevin H.
11/26/2025 11:18 am	Service Completed	Kevin H.
11/26/2025 11:18 am	Updated status to Pending Approval	Kevin H.
11/26/2025 11:18 am	No Signature: Remote Support	Kevin H.
11/26/2025 02:21 pm	Approved.	Chu H.
11/26/2025 02:21 pm	Updated status to Submitted for Invoicing	Chu H.
11/26/2025 02:23 pm	Approved.	Chu H.
11/26/2025 02:23 pm	Updated status to Submitted for Invoicing	Chu H.
11/28/2025 01:38 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42355

Work Orders