DSI WebApp

W42383 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Chona Cabedo (1-671-475-8772)

Scheduled Date/Time:

12/15/2025, 09:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

TRMA.6015: TRMA - Service Contract (04/01/25 - 03/31/26)

Rates:

TRMA - Service Contract (04/01/25 - 03/31/26) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Chona advised her webcam is not working

Work Requested by: Chona Cabedo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Chona advised her webcam is not working. Issue started last week. Connect remotely and confirmed webcam driver is installed and is detected. Asked if webcam shutter was closed. Webcam shutter was closed per Chona. No issue with Webcam.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Chona advised her webcam is not working. Issue started last week. Connect remotely and confirmed webcam driver is installed and is detected. Asked if webcam shutter was closed. Webcam shutter was closed per Chona. No issue with Webcam.	Kevin Hsueh	12/15/2025 09:00 am	12/15/2025 10:00 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
12/15/2025 09:26 am	Created workorder.	Kevin H.
12/15/2025 09:26 am	Assigned: Kevin Hsueh	Kevin H.
12/15/2025 09:26 am	Updated status to Scheduled	Kevin H.
12/15/2025 10:00 am	Check-in 12/15/2025 09:00 am	Kevin H.
12/15/2025 10:06 am	Updated status to Service Completed	Kevin H.
12/15/2025 10:06 am	Work Order Tasks Added	Kevin H.
12/15/2025 10:06 am	Check-out 12/15/2025 10:00 am	Kevin H.
12/15/2025 10:12 am	Service Completed	Kevin H.
12/15/2025 10:12 am	Updated status to Pending Approval	Kevin H.
12/15/2025 10:12 am	No Signature: Remote Support	Kevin H.
12/18/2025 01:22 pm	Approved.	Chu H.
12/18/2025 01:22 pm	Updated status to Submitted for Invoicing	Chu H.
12/18/2025 04:42 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42383

Work Orders