DSI WebApp

W42388 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Michael Makio (1-671-475-8772)

Scheduled Date/Time:

12/18/2025, 10:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TRMA.6015: TRMA - Service Contract (04/01/25 - 03/31/26)

Rates:

TRMA - Service Contract (04/01/25 - 03/31/26) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Michael Makio

Date Signed:

12/18/2025

Work Requested

Troubleshoot Michaels Laptop

Work Requested by: Michael Makio

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Ensure Michael logging in to correct profile. tesr VPN Connection ok. Discuss email archiving and OneDrive backup for specific folders

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Ensure Michael logging in to correct profile. tesr VPN Connection ok. Discuss email archiving and OneDrive backup for specific folders	Kevin Hsueh	12/18/2025 11:00 am	12/18/2025 12:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
12/18/2025 10:12 am	Created workorder.	Kevin H.
12/18/2025 10:12 am	Assigned: Kevin Hsueh	Kevin H.
12/18/2025 10:12 am	Updated status to Scheduled	Kevin H.
12/18/2025 10:58 am	Check-in 12/18/2025 10:57 am	Kevin H.
12/18/2025 10:59 am	Arrived 12/18/2025 10:58 am	Kevin H.
12/18/2025 11:33 am	Customer Signature Posted	Kevin H.
12/18/2025 12:03 pm	Updated status to Service Completed	Kevin H.
12/18/2025 12:03 pm	Work Order Tasks Added	Kevin H.
12/18/2025 12:03 pm	Check-out 12/18/2025 12:00 pm	Kevin H.
12/18/2025 12:07 pm	Service Completed	Kevin H.
12/18/2025 12:07 pm	Updated status to Pending Approval	Kevin H.
12/18/2025 01:10 pm	Approved.	Chu H.
12/18/2025 01:10 pm	Updated status to Submitted for Invoicing	Chu H.
12/18/2025 05:04 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42388

Work Orders