DSI WebApp

W42394 Closed

Customer/Point of Contact:

Micronesian Divers Association
Lee Webber (1-671-479-4646)

Scheduled Date/Time:

12/30/2025, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MDA0.6012: Micronesian Divers Association - Service Contract (08/02/25 - 08/01/26)

Rates:

Micronesian Divers Association - Service Contract (08/02/25 - 08/01/26) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

6

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot Mr. Webber's Workstation

Work Requested by: Lee Webber

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Update SonicWALL Global VPN Client client on Mr. Webber's laptop. Update workstation sleep settings to off. Test connect to SonicWALL GVC and RDP to workstation successfully. Mr. Webber to monitor for any additional drops.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Update SonicWALL Global VPN Client client on Mr. Webber's laptop. Update workstation sleep settings to off. Test connect to SonicWALL GVC and RDP to workstation successfully. Mr. Webber to monitor for any additional drops.	Kevin Hsueh	12/30/2025 01:59 pm	12/30/2025 02:59 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
12/30/2025 11:29 am	Created workorder.	Kevin H.
12/30/2025 11:29 am	Assigned: Kevin Hsueh	Kevin H.
12/30/2025 11:29 am	Updated status to Scheduled	Kevin H.
12/30/2025 02:00 pm	Check-in 12/30/2025 01:59 pm	Kevin H.
12/30/2025 02:00 pm	Arrived 12/30/2025 02:00 pm	Kevin H.
12/30/2025 03:25 pm	Updated status to Service Completed	Kevin H.
12/30/2025 03:25 pm	Work Order Tasks Added	Kevin H.
12/30/2025 03:25 pm	Check-out 12/30/2025 02:59 pm	Kevin H.
12/30/2025 03:31 pm	Service Completed	Kevin H.
12/30/2025 03:31 pm	Updated status to Pending Approval	Kevin H.
12/30/2025 03:31 pm	No Signature: Unable to load webapp	Kevin H.
01/03/2026 07:55 am	Approved.	Chu H.
01/03/2026 07:55 am	Updated status to Submitted for Invoicing	Chu H.
01/05/2026 01:12 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42394

Work Orders