DSI WebApp

W42419 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Chona Cabedo (1-671-475-8772)

Scheduled Date/Time:

01/22/2026, 03:30 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

TRMA.6015: TRMA - Service Contract (04/01/25 - 03/31/26)

Rates:

TRMA - Service Contract (04/01/25 - 03/31/26) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot Chona's Laptop Printing Issues

Work Requested by: Chona Cabedo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Print Spooler Service was not running properly on Chona's Laptop. Repair Print Spooler Service and restart service. Confirmed printers show now and perform test print successfully

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Print Spooler Service was not running properly on Chona's Laptop. Repair Print Spooler Service and restart service. Confirmed printers show now and perform test print successfully	Kevin Hsueh	01/22/2026 03:30 pm	01/22/2026 04:25 pm	00:55

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
01/22/2026 04:21 pm	Created workorder.	Kevin H.
01/22/2026 04:21 pm	Assigned: Kevin Hsueh	Kevin H.
01/22/2026 04:21 pm	Updated status to Scheduled	Kevin H.
01/22/2026 04:25 pm	Check-in 01/22/2026 03:30 pm	Kevin H.
01/22/2026 04:26 pm	Updated status to Service Completed	Kevin H.
01/22/2026 04:26 pm	Work Order Tasks Added	Kevin H.
01/22/2026 04:26 pm	Check-out 01/22/2026 04:25 pm	Kevin H.
01/22/2026 04:38 pm	Service Completed	Kevin H.
01/22/2026 04:38 pm	Updated status to Pending Approval	Kevin H.
01/22/2026 04:38 pm	No Signature: Remote Support	Kevin H.
01/23/2026 04:08 pm	Approved.	Chu H.
01/23/2026 04:08 pm	Updated status to Submitted for Invoicing	Chu H.
01/23/2026 04:43 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42419

Work Orders