DSI WebApp

W42427 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gail Manuel (671-649-8200)

Scheduled Date/Time:

01/26/2026, 10:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)

Rates:

Ambyth - Service Contract (08/26/25 - 08/25/26) [TOTAL MONTHLY HOURS: 8]

Remaining Hours:

4

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Sean Bacani

Customer Signature:

Yes

Print Name:

Gail Manuel

Date Signed:

01/26/2026

Work Requested

- Setup Gail's new MacBook Pro M5

Work Requested by: Gail Manuel

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

- Setup Gail's new MacBook Pro M5. - Copied documents from old Mac to new Mac. - Setup the new RDC app and tested remote session. - Logged in to MS Office 365 and tested ok. - Unable to log into exchange email, Kevin advised move issue to later. Advised Gail of issues and is still able to use Web mail for now if needed.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	- Setup Gail's new MacBook Pro M5. - Copied documents from old Mac to new Mac. - Setup the new RDC app and tested remote session. - Logged in to MS Office 365 and tested ok. - Unable to log into exchange email, Kevin advised move issue to later. Advised Gail of issues and is still able to use Web mail for now if needed.	Sean Bacani	01/26/2026 10:00 am	01/26/2026 12:00 pm	02:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 22

Date/Time	Comment	Tech
01/26/2026 10:23 am	Created workorder.	Sean B.
01/26/2026 10:23 am	Assigned: Sean Bacani	Sean B.
01/26/2026 10:23 am	Updated status to Scheduled	Sean B.
01/26/2026 10:26 am	Check-in 01/26/2026 10:00 am	Sean B.
01/26/2026 10:29 am	Arrived 01/26/2026 10:00 am	Sean B.
01/26/2026 12:18 pm	Customer Signature Posted	Sean B.
01/26/2026 12:23 pm	Updated status to Service Completed	Sean B.
01/26/2026 12:23 pm	Work Order Tasks Added	Sean B.
01/26/2026 12:23 pm	Check-out 01/26/2026 12:00 pm	Sean B.
01/26/2026 12:27 pm	Service Completed	Sean B.
01/26/2026 12:27 pm	Updated status to Pending Approval	Sean B.
01/26/2026 12:46 pm	Approved.	Chu H.
01/26/2026 12:46 pm	Updated status to Submitted for Invoicing	Chu H.
01/26/2026 12:47 pm	Approved.	Chu H.
01/26/2026 12:47 pm	Updated status to Submitted for Invoicing	Chu H.
01/26/2026 12:50 pm	Approved.	Chu H.
01/26/2026 12:50 pm	Updated status to Submitted for Invoicing	Chu H.
01/26/2026 12:50 pm	Approved.	Chu H.
01/26/2026 12:50 pm	Updated status to Submitted for Invoicing	Chu H.
01/26/2026 12:51 pm	Approved.	Chu H.
01/26/2026 12:51 pm	Updated status to Submitted for Invoicing	Chu H.
01/26/2026 03:53 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42427

Work Orders