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W42438   Closed

01/30/2026, 10:45 am   
Remote
Service Contract
TRMA.6015: TRMA - Service Contract (04/01/25 - 03/31/26)
TRMA - Service Contract (04/01/25 - 03/31/26) [TOTAL MONTHLY HOURS: 6]
0
2
Chu Hsieh
No

Work Requested

Troubleshoot ajera issue access from remote vpn wirh Tisha Makio
Work Requested by: Michael Makio

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Remotely connect to Tisha Makio laptop. Issue running ajera on Google Chrome as error with .net 5.4.2 framework. Edge works but unable to download app when certain modules is selected. Recommend setting up a terminal server at HQ to reduce the issue of downloading to remote clientsRemotely connect to Tisha Makio laptop. Issue running ajera on Google Chrome as error with .net 5.4.2 framework. Edge works but unable to download app when certain modules is selected. Recommend setting up a terminal server at HQ to reduce the issue of downloading to remote clientsRemotely connect to Tisha Makio laptop. Issue running ajera on Google Chrome as error with .net 5.4.2 framework. Edge works but unable to download app when certain modules is selected. Recommend setting up a terminal server at HQ to reduce the issue of downloading to remote clientsRemotely connect to Tisha Makio laptop. Issue running ajera on Google Chrome as error with .net 5.4.2 framework. Edge works but unable to download app when certain modules is selected. Recommend setting up a terminal server at HQ to reduce the issue of downloading to remote clientsRemotely connect to Tisha Makio laptop. Issue running ajera on Google Chrome as error with .net 5.4.2 framework. Edge works but unable to download app when certain modules is selected. Recommend setting up a terminal server at HQ to reduce the issue of downloading to remote clientsRemotely connect to Tisha Makio laptop. Issue running ajera on Google Chrome as error with .net 5.4.2 framework. Edge works but unable to download app when certain modules is selected. Recommend setting up a terminal server at HQ to reduce the issue of downloading to remote clients
Work Completed Technician Check-in Check-out Actual Hrs
1 Remotely connect to Tisha Makio laptop. Issue running ajera on Google Chrome as error with .net 5.4.2 framework. Edge works but unable to download app when certain modules is selected. Recommend setting up a terminal server at HQ to reduce the issue of downloading to remote clients Chu Hsieh
01/30/2026 10:45 am 01/30/2026 12:45 pm 02:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 29

Date/Time Comment Tech
01/30/2026 09:32 pm Created workorder. Chu H.
01/30/2026 09:32 pm Assigned: Chu Hsieh Chu H.
01/30/2026 09:32 pm Updated status to Scheduled Chu H.
01/30/2026 09:34 pm Check-in 01/30/2026 10:45 am Chu H.
01/30/2026 09:39 pm Updated status to Service Completed Chu H.
01/30/2026 09:39 pm Work Order Tasks Added Chu H.
01/30/2026 09:39 pm Check-out 01/30/2026 12:45 pm Chu H.
01/30/2026 09:39 pm Updated status to Service Completed Chu H.
01/30/2026 09:39 pm Work Order Tasks Added Chu H.
01/30/2026 09:39 pm Check-out 01/30/2026 12:45 pm Chu H.
01/30/2026 09:40 pm Updated status to Service Completed Chu H.
01/30/2026 09:40 pm Work Order Tasks Added Chu H.
01/30/2026 09:40 pm Check-out 01/30/2026 12:45 pm Chu H.
01/30/2026 09:41 pm Updated status to Service Completed Chu H.
01/30/2026 09:41 pm Work Order Tasks Added Chu H.
01/30/2026 09:41 pm Check-out 01/30/2026 12:45 pm Chu H.
01/30/2026 09:43 pm Updated status to Service Completed Chu H.
01/30/2026 09:43 pm Work Order Tasks Added Chu H.
01/30/2026 09:43 pm Check-out 01/30/2026 12:45 pm Chu H.
01/30/2026 09:45 pm Updated status to Service Completed Chu H.
01/30/2026 09:45 pm Work Order Tasks Added Chu H.
01/30/2026 09:45 pm Check-out 01/30/2026 12:45 pm Chu H.
01/30/2026 09:55 pm Service Completed Chu H.
01/30/2026 09:55 pm Updated status to Pending Approval Chu H.
01/30/2026 09:55 pm No Signature: Remote Chu H.
01/30/2026 10:14 pm Approved. Chu H.
01/30/2026 10:14 pm Updated status to Submitted for Invoicing Chu H.
01/31/2026 01:15 pm Updated status to Closed Jessica L.
01/31/2026 01:15 pm Updated status to Closed Jessica L.

Attachments 1

Filename
W42438