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W42445 Closed

Customer/Point of Contact:

Isa Dental
Lori Wong

Scheduled Date/Time:

02/04/2026, 09:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

IDC0.6016: Isa Dental - Service Contract (04/01/25 - 03/31/26)

Rates:

Isa Dental - Service Contract (04/01/25 - 03/31/26) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Linda Santos

Date Signed:

02/04/2026

Work Requested

Troubleshoot intra oral xray

Work Requested by: Lori Wong

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check intra oral camera and noted not connecting to Carestream. Test using second intra oral camera and connection is successful. First intra oral camera hardware is bad. ISA Dental to order a replacement.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check intra oral camera and noted not connecting to Carestream. Test using second intra oral camera and connection is successful. First intra oral camera hardware is bad. ISA Dental to order a replacement.	Kevin Hsueh	02/04/2026 09:00 am	02/04/2026 09:37 am	00:37

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
02/04/2026 08:36 am	Created workorder.	Kevin H.
02/04/2026 08:36 am	Assigned: Kevin Hsueh	Kevin H.
02/04/2026 08:36 am	Updated status to Scheduled	Kevin H.
02/04/2026 09:00 am	Check-in 02/04/2026 09:00 am	Kevin H.
02/04/2026 09:02 am	Arrived 02/04/2026 09:02 am	Kevin H.
02/04/2026 09:17 am	Customer Signature Posted	Kevin H.
02/04/2026 09:40 am	Updated status to Service Completed	Kevin H.
02/04/2026 09:40 am	Work Order Tasks Added	Kevin H.
02/04/2026 09:40 am	Check-out 02/04/2026 09:37 am	Kevin H.
02/04/2026 09:43 am	Service Completed	Kevin H.
02/04/2026 09:43 am	Updated status to Pending Approval	Kevin H.
02/06/2026 04:52 pm	Approved.	Chu H.
02/06/2026 04:52 pm	Updated status to Submitted for Invoicing	Chu H.
02/09/2026 09:14 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42445

Work Orders