DSI WebApp

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Chona Cabedo (1-671-475-8772)

Scheduled Date/Time:

02/09/2026, 10:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

TRMA.6015: TRMA - Service Contract (04/01/25 - 03/31/26)

Rates:

TRMA - Service Contract (04/01/25 - 03/31/26) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Check ShadowProtect Backup

Work Requested by: Chona Cabedo

	Item	Serial Number	Notes

Reinstall ShadowProtect ImageManager. Recreate replication to external USB drives. Delete old backup on USB drives. Setup email Notification.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Reinstall ShadowProtect ImageManager. Recreate replication to external USB drives. Delete old backup on USB drives. Setup email Notification.	Chu Hsieh	02/09/2026 10:30 am	02/09/2026 11:24 am	00:54
	2	Check-in	Chu Hsieh	02/09/2026 10:30 am

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
02/09/2026 11:21 am	Created workorder.	Chu H.
02/09/2026 11:21 am	Assigned: Chu Hsieh	Chu H.
02/09/2026 11:21 am	Updated status to Scheduled	Chu H.
02/09/2026 11:23 am	Check-in 02/09/2026 10:30 am	Chu H.
02/09/2026 11:23 am	Check-in 02/09/2026 10:30 am	Chu H.
02/09/2026 11:25 am	Updated status to Service Completed	Chu H.
02/09/2026 11:25 am	Work Order Tasks Added	Chu H.
02/09/2026 11:25 am	Check-out 02/09/2026 11:24 am	Chu H.
02/19/2026 04:41 pm	Service Completed	Chu H.
02/19/2026 04:41 pm	Updated status to Pending Approval	Chu H.
02/19/2026 04:41 pm	No Signature: remote	Chu H.
02/19/2026 04:45 pm	Approved.	Chu H.
02/19/2026 04:45 pm	Updated status to Submitted for Invoicing	Chu H.
02/19/2026 05:06 pm	Updated status to Closed	Jessica L.

Filename
W42462