DSI WebApp

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Vanessa Cruz

Scheduled Date/Time:

02/18/2026, 02:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)

Rates:

Ambyth - Service Contract (08/26/25 - 08/25/26) [TOTAL MONTHLY HOURS: 8]

Remaining Hours:

4

Est. Service Time (hrs):

0.5

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Troubleshoot Vanessa Cruz Outlook

Work Requested by: Vanessa Cruz

	Item	Serial Number	Notes

Outlook not connecting to exchange. Re-enter email password and reboot Outlook. Exchange connects properly now.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Outlook not connecting to exchange. Re-enter email password and reboot Outlook. Exchange connects properly now.	Kevin Hsueh	02/18/2026 02:00 pm	02/18/2026 02:30 pm	00:30

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
02/18/2026 02:39 pm	Created workorder.	Kevin H.
02/18/2026 02:39 pm	Assigned: Kevin Hsueh	Kevin H.
02/18/2026 02:39 pm	Updated status to Scheduled	Kevin H.
02/19/2026 11:40 am	Check-in 02/18/2026 02:00 pm	Kevin H.
02/19/2026 11:41 am	Updated status to Service Completed	Kevin H.
02/19/2026 11:41 am	Work Order Tasks Added	Kevin H.
02/19/2026 11:41 am	Check-out 02/18/2026 02:30 pm	Kevin H.
02/19/2026 11:44 am	Service Completed	Kevin H.
02/19/2026 11:44 am	Updated status to Pending Approval	Kevin H.
02/19/2026 11:44 am	No Signature: Remote Support	Kevin H.
02/19/2026 05:00 pm	Approved.	Chu H.
02/19/2026 05:00 pm	Updated status to Submitted for Invoicing	Chu H.
02/20/2026 10:10 am	Updated status to Closed	Jessica L.

Filename
W42483