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W42484   Closed

02/18/2026, 03:00 pm   
Onsite
Normal
UOG0.4004: UOG PO251263 Verkada Installation 2025
UOG PO251263 Verkada Installation 2025 [TOTAL ANNUAL HOURS: 80]
67
2
Kevin Hsueh
No

Work Requested

Troubleshoot MagLock
Work Requested by: Andrew Guihama

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Check Maglock and REX operation. Maglock does not unlock and REX does not send signal to unlock Maglock. Door reader access also does not unlock Maglock, but door reader detects the RFID card and operates normally. Check and update cabling for Maglock and REX equipment on Access Control panel. Test operation of Maglock and REX and confirmed working properly. Showed Arty. Per Arty, disconnected power to the Maglock. UOG to connect power to the Maglock once they have distributed the access cards to authorized staff.
Work Completed Technician Check-in Check-out Actual Hrs
1 Check Maglock and REX operation. Maglock does not unlock and REX does not send signal to unlock Maglock. Door reader access also does not unlock Maglock, but door reader detects the RFID card and operates normally. Check and update cabling for Maglock and REX equipment on Access Control panel. Test operation of Maglock and REX and confirmed working properly. Showed Arty. Per Arty, disconnected power to the Maglock. UOG to connect power to the Maglock once they have distributed the access cards to authorized staff. Kevin Hsueh
02/18/2026 03:00 pm 02/18/2026 05:30 pm 02:30

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
02/18/2026 03:18 pm Created workorder. Kevin H.
02/18/2026 03:18 pm Assigned: Kevin Hsueh Kevin H.
02/18/2026 03:18 pm Updated status to Scheduled Kevin H.
02/18/2026 03:22 pm Check-in 02/18/2026 03:00 pm Kevin H.
02/18/2026 03:23 pm Arrived 02/18/2026 03:23 pm Kevin H.
02/19/2026 04:09 pm Updated status to Service Completed Kevin H.
02/19/2026 04:09 pm Work Order Tasks Added Kevin H.
02/19/2026 04:09 pm Check-out 02/18/2026 05:30 pm Kevin H.
02/23/2026 05:18 pm Service Completed Kevin H.
02/23/2026 05:18 pm Updated status to Pending Approval Kevin H.
02/23/2026 05:18 pm No Signature: Kevin H.
02/24/2026 05:43 pm Approved. Chu H.
02/24/2026 05:43 pm Updated status to Submitted for Invoicing Chu H.
02/25/2026 10:35 am Updated status to Closed Jessica L.

Attachments 1

Filename
W42484