DSI WebApp

W42495 Closed

Customer/Point of Contact:

Calvo's Select Care
Edward G. Calvo (1-671-479-7968)

Scheduled Date/Time:

02/24/2026, 09:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

CALV.5001: Calvos Selectcare - 3CX Installation 2025

Rates:

Calvos Selectcare - 3CX Installation 2025 [TOTAL ANNUAL HOURS: 20]

Remaining Hours:

15

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

3CX Project

Work Requested by: Edward G. Calvo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

deliver and setup IP Phones. used local LAN IP to provision as FQDN and firewall issues persists. performed tedt calls using GTA SIP Trunk successfully. Performed test extension to extension call successful. Advised Neil of firewall and FQDN issues. network team to check and resolve

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	deliver and setup IP Phones. used local LAN IP to provision as FQDN and firewall issues persists. performed tedt calls using GTA SIP Trunk successfully. Performed test extension to extension call successful. Advised Neil of firewall and FQDN issues. network team to check and resolve	Kevin Hsueh	02/24/2026 09:30 am	02/24/2026 11:27 am	01:57

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
02/24/2026 08:46 am	Created workorder.	Kevin H.
02/24/2026 08:46 am	Assigned: Kevin Hsueh	Kevin H.
02/24/2026 08:46 am	Updated status to Scheduled	Kevin H.
02/24/2026 10:26 am	Check-in 02/24/2026 09:30 am	Kevin H.
02/24/2026 10:27 am	Arrived 02/24/2026 09:30 am	Kevin H.
02/24/2026 11:30 am	Updated status to Service Completed	Kevin H.
02/24/2026 11:30 am	Work Order Tasks Added	Kevin H.
02/24/2026 11:30 am	Check-out 02/24/2026 11:27 am	Kevin H.
02/24/2026 11:36 am	Service Completed	Kevin H.
02/24/2026 11:36 am	Updated status to Pending Approval	Kevin H.
02/24/2026 11:36 am	No Signature: Project	Kevin H.
02/24/2026 05:11 pm	Approved.	Chu H.
02/24/2026 05:11 pm	Updated status to Submitted for Invoicing	Chu H.
02/25/2026 11:39 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42495

Work Orders