- Troubleshooted Lenovo workstation, reported not able to boot.
- Removed all RAM sticks to force BIOS beeps on post, beeps found, power is working.
- Placed back 1 stick of RAM to isolate sticks, no display upon post. Tried the other 1 stick of RAM, same symptoms.
- Disconnected Power Cable from PSU, removed all RAM sticks. Performed hard CMOS reset using the CMOS jumper, removed residual power by power cycling.
- Placed back the 2 RAM sticks and connected the power cable. System was able to post. Observed slowdowns during initial windows log in screen, Disk Usage indicator light is on consistently.
- SSD is a Patriot based brand failure rate is common. Cloned the drive to a new same sized Patriot SSD. Booted up the system, runs stable.
- Contacted Sophia, advised her of troubleshooting results. Advised that she will send someone tomorrow to pick up around 0900 - 0930.
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Work Completed |
Technician |
Check-in |
Check-out |
Actual Hrs |
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1 |
- Troubleshooted Lenovo workstation, reported not able to boot.
- Removed all RAM sticks to force BIOS beeps on post, beeps found, power is working.
- Placed back 1 stick of RAM to isolate sticks, no display upon post. Tried the other 1 stick of RAM, same symptoms.
- Disconnected Power Cable from PSU, removed all RAM sticks. Performed hard CMOS reset using the CMOS jumper, removed residual power by power cycling.
- Placed back the 2 RAM sticks and connected the power cable. System was able to post. Observed slowdowns during initial windows log in screen, Disk Usage indicator light is on consistently.
- SSD is a Patriot based brand failure rate is common. Cloned the drive to a new same sized Patriot SSD. Booted up the system, runs stable.
- Contacted Sophia, advised her of troubleshooting results. Advised that she will send someone tomorrow to pick up around 0900 - 0930. |
Sean Bacani
|
04/21/2026 01:25 pm |
04/21/2026 02:25 pm |
01:00
|
