DSI WebApp

W42626 Closed

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

04/30/2026, 10:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

TTA0.6011: TTA, PC - Service Contract (05/01/25 - 04/30/26)

Rates:

TTA, PC - Service Contract (05/01/25 - 04/30/26) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Check SonicWALL Junk Store for ClientInvoicing@esquiresolutions.com emails

Work Requested by: Vanessa Santos-Pinkney

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check SonicWALL Junk Store for ClientInvoicing@esquiresolutions.com emails. No emails being held in junk store. Add esquiresolutions.com to SonicWALL Whitelist. Sent a separate email to Vanessa to advise of completion.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check SonicWALL Junk Store for ClientInvoicing@esquiresolutions.com emails. No emails being held in junk store. Add esquiresolutions.com to SonicWALL Whitelist. Sent a separate email to Vanessa to advise of completion.	Kevin Hsueh	04/30/2026 10:00 am	04/30/2026 11:00 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
04/30/2026 04:27 pm	Updated status to Closed	Jessica L.
04/30/2026 04:11 pm	Updated status to Submitted for Invoicing	Chu H.
04/30/2026 04:11 pm	Approved.	Chu H.
04/30/2026 02:58 pm	No Signature: Remote Support	Kevin H.
04/30/2026 02:58 pm	Updated status to Pending Approval	Kevin H.
04/30/2026 02:58 pm	Service Completed	Kevin H.
04/30/2026 02:50 pm	Check-out 04/30/2026 11:00 am	Kevin H.
04/30/2026 02:50 pm	Work Order Tasks Added	Kevin H.
04/30/2026 02:50 pm	Updated status to Service Completed	Kevin H.
04/30/2026 02:48 pm	Check-in 04/30/2026 10:00 am	Kevin H.
04/30/2026 10:47 am	Updated status to Scheduled	Kevin H.
04/30/2026 10:47 am	Assigned: Kevin Hsueh	Kevin H.
04/30/2026 10:47 am	Created workorder.	Kevin H.

Attachments 1

Filename
W42626

Work Orders