DSI WebApp

W42630 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Fran San Nicolas

Scheduled Date/Time:

05/01/2026, 10:10 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TRMA.6016: TRMA - Service Contract (04/01/26 - 03/31/27)

Rates:

TRMA - Service Contract (04/01/26 - 03/31/27) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

5

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Fran San Nicolas

Date Signed:

05/01/2026

Work Requested

troubleshoot workstation

Work Requested by: Fran San Nicolas

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Lenovo workstation not booting. Error beep codes present. Reseat RAM modules and reboot Lenovo workstation successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Lenovo workstation not booting. Error beep codes present. Reseat RAM modules and reboot Lenovo workstation successfully.	Kevin Hsueh	05/01/2026 10:16 am	05/01/2026 10:47 am	00:31

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
05/07/2026 04:04 pm	Updated status to Closed	Jessica L.
05/06/2026 05:20 pm	Updated status to Submitted for Invoicing	Chu H.
05/06/2026 05:20 pm	Approved.	Chu H.
05/01/2026 10:56 am	Updated status to Pending Approval	Kevin H.
05/01/2026 10:56 am	Service Completed	Kevin H.
05/01/2026 10:48 am	Check-out 05/01/2026 10:47 am	Kevin H.
05/01/2026 10:48 am	Work Order Tasks Added	Kevin H.
05/01/2026 10:48 am	Updated status to Service Completed	Kevin H.
05/01/2026 10:29 am	Customer Signature Posted	Kevin H.
05/01/2026 10:17 am	Arrived 05/01/2026 10:17 am	Kevin H.
05/01/2026 10:16 am	Check-in 05/01/2026 10:16 am	Kevin H.
05/01/2026 10:11 am	Updated status to Scheduled	Kevin H.
05/01/2026 10:11 am	Assigned: Kevin Hsueh	Kevin H.
05/01/2026 10:11 am	Created workorder.	Kevin H.

Attachments 1

Filename
W42630

Work Orders