DSI WebApp

W36498 Invoiced

Customer/Point of Contact:

Guam Shipyard
Verny Yambao (4890284)

Scheduled Date/Time:

05/30/2019, 10:38 pm

Service Type:

Inhouse

Charge Type:

Service Contract

Charge Code:

MGC0.6010: Marianas Gas Corporation - Service Contract 2019

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Jennifer Borja

Customer Signature:

Yes

Print Name:

Verny Yambao

Date Signed:

05/30/2019

Invoice Number:

028188

Work Requested

Autocad 2020 installation

Work Requested by:

Items Dropped Off 1

	Item	Serial Number	Notes
1	Dell laptop	4n2wkrr2	With charger

Work Completed 2

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Download and install AutoCAD 2020. Encountered Error 1606. Check AutoDesk KB and noted resolution is to download and install missing windows updates. started download of windows updates.	Kevin Hsueh	05/16/2019 03:00 pm	05/16/2019 04:00 pm	01:00
2	reset windows 10 settings to factory default. install AutoCAD 2020 successfully after. Download and install all available windows updates.	Kevin Hsueh	05/29/2019 03:00 pm	05/29/2019 05:00 pm	02:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 23

Date/Time	Comment	Tech
06/06/2019 11:27 am	Updated status to Invoiced	Jessica L.
05/30/2019 10:40 pm	Unassigned: Chu Hsieh	Chu H.
05/30/2019 10:40 pm	Assigned: Kevin Hsueh	Chu H.
05/30/2019 10:38 pm	Modified workorder.	Chu H.
05/30/2019 10:38 pm	Updated scheduled date/time from 05/30/2019 02:39 pm to: 05/30/2019 10:38 pm	Chu H.
05/30/2019 10:38 pm	Updated status to Service Completed	Chu H.
05/30/2019 10:38 pm	Unassigned:	Chu H.
05/30/2019 10:38 pm	Assigned: Chu Hsieh	Chu H.
05/30/2019 01:43 pm	Verny picked up finished laptop with charger	Jennifer B.
05/30/2019 01:41 pm	Customer Signature Posted	Jennifer B.
05/29/2019 05:50 pm	Signature for Later: laptop will be picked up	Kevin H.
05/29/2019 05:50 pm	Updated status to Pending Approval	Kevin H.
05/29/2019 05:50 pm	Service Completed	Kevin H.
05/29/2019 09:49 am	Updated billable hours to: 03.00	Kevin H.
05/29/2019 05:48 pm	Check-out 05/29/2019 05:00 pm	Kevin H.
05/29/2019 05:48 pm	Updated status to Service Completed	Kevin H.
05/29/2019 03:22 pm	Check-in 05/29/2019 03:00 pm	Kevin H.
05/16/2019 03:18 pm	Check-in 05/16/2019 03:00 pm	Kevin H.
05/15/2019 02:11 pm	Verny Yambao called to follow up on the status of the laptop and how long will it take before he can pick it up.	Jason S.
05/14/2019 10:09 am	Added customer equipment.	Jennifer B.
05/14/2019 10:09 am	Updated status to Pending Schedule	Jennifer B.
05/14/2019 10:09 am	Assigned:	Jennifer B.
05/14/2019 10:09 am	Created workorder.	Jennifer B.

Attachments 2

Filename
Items Received Verny Yambao 05/14/2019 10:09 am
W36498