W36761   Invoiced

08/13/2019, 03:00 pm   
Onsite
Normal
DSIG.4050: Standard Service 2019
Standard Service Rate 2019 [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
Yes
Bridget Bagiac
08/13/2019
028369

Work Requested

Troubleshoot Altigen analog lines
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Tone and trace analong line connected to Xerox Machine (for faxing) to server room. current line connected to Xerox Machine is the number 477-9077. connect Xerox Machine to new line with number 472-2707. Send test fax from DSI to 472-2707 and confirmed Xerox Machine received the test fax successfully. tone and trace Zenie's analog line. unable to location line in server room or any other network closet at GIA. check analog port on the desk next to Zenie and noted 2 pairs are not in use. tone and trace the 2 pairs back to server room successfully. connect pair to Zenies extension located on 66 Block position 00:03. connect analog phone at Zenie's desk and confirmed dial tone is present. perform test calls successfully. Kevin Hsueh
08/13/2019 02:45 pm 08/13/2019 05:33 pm 02:48

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
08/13/2019 06:12 pm Updated status to Invoiced Jessica L.
08/13/2019 05:47 pm Updated status to Submitted for Invoicing Chu H.
08/13/2019 05:47 pm Approved. Chu H.
08/13/2019 05:40 pm Updated status to Pending Approval Kevin H.
08/13/2019 05:40 pm Service Completed Kevin H.
08/13/2019 09:39 am Updated billable hours to: 03.00 Kevin H.
08/13/2019 05:38 pm Check-out 08/13/2019 05:33 pm Kevin H.
08/13/2019 05:38 pm Updated status to Service Completed Kevin H.
08/13/2019 05:29 pm Customer Signature Posted Kevin H.
08/13/2019 02:56 pm Arrived 08/13/2019 02:56 pm Kevin H.
08/13/2019 02:45 pm Check-in 08/13/2019 02:45 pm Kevin H.
08/13/2019 02:43 pm Updated status to Scheduled Kevin H.
08/13/2019 02:43 pm Assigned: Kevin Hsueh Kevin H.
08/13/2019 02:43 pm Created workorder. Kevin H.

Attachments 1

Filename
W36761