S
| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Unable to remote into server. Had Lisa do a hard shut down. Restarted server and services. APC report power outage at 11:14 Aug. 18. UPS ran out of power before the shutdown sequence as able to completely and safely shutdown server. Set APC UPS to shutdown when on battery for 10 minutes and set threshold on shutdown time from 5 minutes to 10 minutes when UPS detects battery to have 10 minutes of battery life left. Confirm PCLaw, DebtMaster and Exchange runs properly. |
Chu Hsieh |
08/20/2019 11:00 am | 08/20/2019 12:00 pm | 01:00 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 08/20/2019 05:18 pm | Updated status to Invoiced | Jessica L. |
| 08/20/2019 04:20 pm | Updated status to Submitted for Invoicing | Chu H. |
| 08/20/2019 04:20 pm | Approved. | Chu H. |
| 08/20/2019 04:19 pm | No Signature: remote support | Chu H. |
| 08/20/2019 04:19 pm | Updated status to Pending Approval | Chu H. |
| 08/20/2019 04:19 pm | Service Completed | Chu H. |
| 08/20/2019 08:18 am | Updated billable hours to: 01.00 | Chu H. |
| 08/20/2019 12:16 pm | Modified workorder. | Chu H. |
| 08/20/2019 12:16 pm | Updated status to Service Completed | Chu H. |
| 08/20/2019 12:14 pm | Check-out 08/20/2019 12:00 pm | Chu H. |
| 08/20/2019 12:14 pm | Updated status to Scheduled | Chu H. |
| 08/20/2019 12:11 pm | Check-in 08/20/2019 11:00 am | Chu H. |
| 08/20/2019 12:10 pm | Updated status to Scheduled | Chu H. |
| 08/20/2019 12:10 pm | Assigned: Chu Hsieh | Chu H. |
| 08/20/2019 12:10 pm | Created workorder. | Chu H. |
| Filename | |
|---|---|
| W36783 | |