W37159   Invoiced

Inhouse
Normal
DSIG.4055: Standard Service 2020
Standard Service Rate 2020 [TOTAL ANNUAL HOURS: 2]
2
1
Jason Soliva
Yes
Michelle
01/17/2020
028724

Work Requested

Troubleshoot laptop
Work Requested by:

Items Dropped Off 1

Item Serial Number Notes
1 MSI Laptop with adaptor, external hard drive, qty.2 Samsung SSD, Windows CD

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Upgrade laptop to Windows 8.1 Pro (using license provided by Michelle Hendrix). Create backup of current system settings. Install 2 new SSD and create RAID Array. Reinstall Windows 8.1 and restored backup of settings to newly installed SSD. Verified restoration is complete and laptop boots up properly. Kevin Hsueh
01/16/2020 10:00 am 01/16/2020 01:00 pm 03:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 15

Date/Time Comment Tech
01/17/2020 04:35 pm Updated status to Invoiced Jessica L.
01/17/2020 12:04 pm Customer Signature Posted Jessica L.
01/17/2020 09:31 am Updated status to Submitted for Invoicing Chu H.
01/17/2020 09:31 am Approved. Chu H.
01/16/2020 02:10 pm Signature for Later: Customer will pick up laptop Kevin H.
01/16/2020 02:10 pm Updated status to Pending Approval Kevin H.
01/16/2020 02:10 pm Service Completed Kevin H.
01/16/2020 04:08 am Updated billable hours to: 03.00 Kevin H.
01/16/2020 02:07 pm Check-out 01/16/2020 01:00 pm Kevin H.
01/16/2020 02:07 pm Updated status to Service Completed Kevin H.
01/16/2020 02:05 pm Check-in 01/16/2020 10:00 am Kevin H.
01/10/2020 03:34 pm Added customer equipment. Jason S.
01/10/2020 03:34 pm Updated status to Pending Schedule Jason S.
01/10/2020 03:34 pm Assigned: Kevin Hsueh Jason S.
01/10/2020 03:34 pm Created workorder. Jason S.