W37191   Invoiced

01/27/2020, 10:00 am   
Onsite
Service Contract
2
1
Kevin Hsueh
Yes
Jiao Jiao Zhu
01/27/2020
028752

Work Requested

troubleshoot server access
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 ROSERVER failed. noted psu 1 amber light. reseat power cables and confirmed PSU1 and PSU2 are showing green light. Login to server and noted several error messages. CPU2 is Failing and several services are stopping randomly. Mr. Su is procuring a new server from off island. DSI will setup new DC server once Royal Orchid has new server hardware. Kevin Hsueh
01/27/2020 10:01 am 01/27/2020 11:32 am 01:31

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
01/28/2020 03:54 pm Updated status to Invoiced Jessica L.
01/28/2020 03:41 pm Updated status to Submitted for Invoicing Chu H.
01/28/2020 03:41 pm Approved. Chu H.
01/27/2020 11:35 am Updated status to Pending Approval Kevin H.
01/27/2020 11:35 am Service Completed Kevin H.
01/27/2020 01:35 am Updated billable hours to: 02.00 Kevin H.
01/27/2020 11:34 am Check-out 01/27/2020 11:32 am Kevin H.
01/27/2020 11:34 am Updated status to Service Completed Kevin H.
01/27/2020 11:13 am Customer Signature Posted Kevin H.
01/27/2020 10:11 am Arrived 01/27/2020 10:11 am Kevin H.
01/27/2020 10:01 am Check-in 01/27/2020 10:01 am Kevin H.
01/27/2020 10:01 am Updated status to Scheduled Kevin H.
01/27/2020 10:01 am Assigned: Kevin Hsueh Kevin H.
01/27/2020 10:01 am Created workorder. Kevin H.

Attachments 1

Filename
W37191