S
| Item | Serial Number | Notes | |
|---|---|---|---|
| 1 | Lenovo thinksystem st250 | J301abr4 | In box |
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Royal Orchid Server (DC and File Server) crashed today. Brought server and backup external HDD back to DSI. Unable to repair server, server constantly reboots and is not stable. Connect backup external HDD to another workstation and confirmed Data Backup is present from 2/24/2020. Begin restoration of backup data. |
Kevin Hsueh |
03/03/2020 11:30 am | 03/03/2020 03:30 pm | 04:00 |
| 2 | Confirmed data restored from Backup External HDD. Install Windows Server Standard 2019 on new server provided by Royal Orchid. Download and install available Windows Updates. Configure Active Directory, DNS, and DHCP Server Roles. Create all user accounts and security groups in Active Directory. Create share folders for server data. DSI to deliver and deploy new server at Royal Orchid on Thursday. |
Kevin Hsueh |
03/04/2020 01:00 pm | 03/04/2020 05:00 pm | 04:00 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 03/05/2020 04:47 pm | Updated status to Invoiced | Jessica L. |
| 03/05/2020 11:25 am | Updated status to Submitted for Invoicing | Chu H. |
| 03/05/2020 11:25 am | Approved. | Chu H. |
| 03/05/2020 08:48 am | Signature for Later: Server to be delivered and deployed onsite | Kevin H. |
| 03/05/2020 08:48 am | Updated status to Pending Approval | Kevin H. |
| 03/05/2020 08:48 am | Service Completed | Kevin H. |
| 03/04/2020 10:47 pm | Updated billable hours to: 08.00 | Kevin H. |
| 03/05/2020 08:47 am | Check-out 03/04/2020 05:00 pm | Kevin H. |
| 03/05/2020 08:47 am | Updated status to Service Completed | Kevin H. |
| 03/05/2020 08:45 am | Check-in 03/04/2020 01:00 pm | Kevin H. |
| 03/03/2020 04:34 pm | Check-out 03/03/2020 03:30 pm | Kevin H. |
| 03/03/2020 04:34 pm | Updated status to In Progress | Kevin H. |
| 03/03/2020 04:32 pm | Check-in 03/03/2020 11:30 am | Kevin H. |
| 03/03/2020 04:31 pm | Modified workorder. | Kevin H. |
| 03/03/2020 04:31 pm | Updated scheduled date/time from 02/10/2020 12:00 am to: 03/03/2020 11:30 am | Kevin H. |
| 03/03/2020 04:31 pm | Updated status to Scheduled | Kevin H. |
| 02/10/2020 10:57 am | Added customer equipment. | Jessica L. |
| 02/10/2020 10:57 am | Updated status to Pending Schedule | Jessica L. |
| 02/10/2020 10:57 am | Assigned: Kevin Hsueh | Jessica L. |
| 02/10/2020 10:57 am | Created workorder. | Jessica L. |