W37232   Invoiced

02/13/2020, 02:00 pm   
Inhouse
Normal
DSIG.4055: Standard Service 2020
Standard Service Rate 2020 [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
Yes
Michelle
02/18/2020
028791

Work Requested

Recreate RAID Image on both laptops. Restore System Image.
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 2

Work Completed Technician Check-in Check-out Actual Hrs
1 Backup Gary's laptop (C: Drive). Recreate new virtual drive (RAID 1). Reinstall Windows 10 and restore backup. Confirmed backup restored. Kevin Hsueh
02/14/2020 09:00 am 02/14/2020 10:30 am 01:30
2 Backup Michelle's laptop (C: Drive). Recreate new virtual drive (RAID 1). Reinstall Windows 8.1 and restore backup. Confirmed backup restored. Kevin Hsueh
02/18/2020 08:30 am 02/18/2020 10:00 am 01:30

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 17

Date/Time Comment Tech
02/19/2020 04:10 pm Updated status to Invoiced Jessica L.
02/18/2020 06:22 pm Updated status to Submitted for Invoicing Chu H.
02/18/2020 06:22 pm Approved. Chu H.
02/18/2020 12:00 pm Customer Signature Posted Jessica L.
02/18/2020 11:38 am Signature for Later: Customer to pick up Kevin H.
02/18/2020 11:38 am Updated status to Pending Approval Kevin H.
02/18/2020 11:38 am Service Completed Kevin H.
02/18/2020 01:37 am Updated billable hours to: 04.00 Kevin H.
02/18/2020 11:33 am Check-out 02/18/2020 10:00 am Kevin H.
02/18/2020 11:33 am Updated status to Service Completed Kevin H.
02/18/2020 11:33 am Check-in 02/18/2020 08:30 am Kevin H.
02/14/2020 11:57 am Check-out 02/14/2020 10:30 am Kevin H.
02/14/2020 11:57 am Updated status to In Progress Kevin H.
02/14/2020 11:56 am Check-in 02/14/2020 09:00 am Kevin H.
02/13/2020 02:13 pm Updated status to Scheduled Kevin H.
02/13/2020 02:13 pm Assigned: Kevin Hsueh Kevin H.
02/13/2020 02:13 pm Created workorder. Kevin H.