DSI WebApp

W37728 Invoiced

Customer/Point of Contact:

Guam Shipyard
Cynthia Pizarro (1-671-648-1160)

Scheduled Date/Time:

08/19/2020, 12:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

MGC0.6011: Marianas Gas Corporation - Service Contract 2020

Rates:

Marianas Gas Corporation - Service Contract 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

029239

Work Requested

Troubleshoot Cynthia's access to JAMIS shared drive.

Work Requested by: Cynthia Pizarro

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Cynthia unable to access J:\Jamis shared drive. issue due to windows 10 not connecting to windows server 2003 shared drive using SMB 1.0/CIFS Client protocol. install SMB 1.0/CIFS Client feature on Cynthia's workstation. Reboot workstation and confirmed J:\Jamis shared drive is accessible. test open Jamis software and confirmed login is successful.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Cynthia unable to access J:\Jamis shared drive. issue due to windows 10 not connecting to windows server 2003 shared drive using SMB 1.0/CIFS Client protocol. install SMB 1.0/CIFS Client feature on Cynthia's workstation. Reboot workstation and confirmed J:\Jamis shared drive is accessible. test open Jamis software and confirmed login is successful.	Kevin Hsueh	08/19/2020 12:00 pm	08/19/2020 12:35 pm	00:35

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
08/19/2020 05:34 pm	Updated status to Invoiced	Jessica L.
08/19/2020 02:48 pm	Updated status to Submitted for Invoicing	Chu H.
08/19/2020 02:48 pm	Approved.	Chu H.
08/19/2020 12:36 pm	No Signature: Remote Support	Kevin H.
08/19/2020 12:36 pm	Updated status to Pending Approval	Kevin H.
08/19/2020 12:36 pm	Service Completed	Kevin H.
08/19/2020 12:36 pm	Quote for other items/solutions required.	Kevin H.
08/19/2020 12:36 pm	Check-out 08/19/2020 12:35 pm	Kevin H.
08/19/2020 12:36 pm	Work Order Tasks Added	Kevin H.
08/19/2020 12:36 pm	Updated status to Service Completed	Kevin H.
08/19/2020 12:34 pm	Check-in 08/19/2020 12:00 pm	Kevin H.
08/19/2020 12:34 pm	Updated status to Scheduled	Kevin H.
08/19/2020 12:34 pm	Assigned: Kevin Hsueh	Kevin H.
08/19/2020 12:34 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W37728

Work Orders