DSI WebApp

W38166 Invoiced

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

01/11/2021, 11:00 am

Service Type:

Remote

Charge Type:

Normal

Charge Code:

BLAW.4005: Brooks Concepcion Law - Onsite Services 2020

Rates:

Standard Service 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

029533

Work Requested

Users reporting slow lagging response accessing server.

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

notice SQL services using 17GB+ of memory. restarted SQL services (SBSmonitor, sharepoint and Windows Internal Database) seems to decrease memory usages and server was more responsive. Set memory usages from unlimited to 2GB for each databases.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	notice SQL services using 17GB+ of memory. restarted SQL services (SBSmonitor, sharepoint and Windows Internal Database) seems to decrease memory usages and server was more responsive. Set memory usages from unlimited to 2GB for each databases.	Chu Hsieh	01/11/2021 11:00 am	01/11/2021 11:55 am	00:55

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
01/11/2021 12:38 pm	Updated status to Invoiced	Jessica L.
01/11/2021 11:59 am	Updated status to Submitted for Invoicing	Chu H.
01/11/2021 11:59 am	Approved.	Chu H.
01/11/2021 11:58 am	No Signature: remote	Chu H.
01/11/2021 11:58 am	Updated status to Pending Approval	Chu H.
01/11/2021 11:58 am	Service Completed	Chu H.
01/11/2021 11:57 am	Check-out 01/11/2021 11:55 am	Chu H.
01/11/2021 11:57 am	Work Order Tasks Added	Chu H.
01/11/2021 11:57 am	Updated status to Service Completed	Chu H.
01/11/2021 11:55 am	Check-in 01/11/2021 11:00 am	Chu H.
01/11/2021 11:54 am	Updated status to Scheduled	Chu H.
01/11/2021 11:54 am	Assigned: Chu Hsieh	Chu H.
01/11/2021 11:54 am	Created workorder.	Chu H.

Attachments 1

Filename
W38166

Work Orders