W38187   Invoiced

01/21/2021, 09:00 am   
Onsite
Normal
DSIG.4059: DSI Standard Service 2021
Standard Service Rate 2021 [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
Yes
Conchita
01/21/2021
029549

Work Requested

troubleshoot various issues
Work Requested by: Savanna Frias

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

repair QuickBooks install on Conchitas workstation. QuickBooks was crashing. repair external HDD attached to Conchitas workstation. External HDD needed to be scanned and repaired. check Conchitas laptop as her email account was not downloading emails. Issue due to settings on main workstation set to not leave a copy of the email on IT&E Server. correcr setting and sent test emails. confirmed test emails received on both workstation and laptop.
Work Completed Technician Check-in Check-out Actual Hrs
1 repair QuickBooks install on Conchitas workstation. QuickBooks was crashing. repair external HDD attached to Conchitas workstation. External HDD needed to be scanned and repaired. check Conchitas laptop as her email account was not downloading emails. Issue due to settings on main workstation set to not leave a copy of the email on IT&E Server. correcr setting and sent test emails. confirmed test emails received on both workstation and laptop. Kevin Hsueh
01/21/2021 08:44 am 01/21/2021 10:00 am 01:16

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
01/22/2021 10:31 am Updated status to Invoiced Jessica L.
01/22/2021 09:41 am Updated status to Submitted for Invoicing Chu H.
01/22/2021 09:41 am Approved. Chu H.
01/21/2021 10:07 am Updated status to Pending Approval Kevin H.
01/21/2021 10:07 am Service Completed Kevin H.
01/21/2021 10:02 am Check-out 01/21/2021 10:00 am Kevin H.
01/21/2021 10:02 am Work Order Tasks Added Kevin H.
01/21/2021 10:02 am Updated status to Service Completed Kevin H.
01/21/2021 09:56 am Customer Signature Posted Kevin H.
01/21/2021 09:04 am Arrived 01/21/2021 09:04 am Kevin H.
01/21/2021 08:44 am Check-in 01/21/2021 08:44 am Kevin H.
01/21/2021 08:24 am Updated status to Scheduled Kevin H.
01/21/2021 08:24 am Assigned: Kevin Hsueh Kevin H.
01/21/2021 08:24 am Created workorder. Kevin H.

Attachments 1

Filename
W38187