W38338   Invoiced

03/30/2021, 01:00 pm   
Remote
Service Contract
JMCE.6009: JMC Equipment - Service Contract 2020
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
No
029699

Work Requested

Troubleshoot 3CX. Mark reported phones are down.
Work Requested by: Mark Peredo

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Login to 3CX Server and noted 3CX services stopped. Restart all 3CX services. Ensure extensions and gateway show registered. Perform test call and was able to speak with Mark to advise that 3CX is back up.
Work Completed Technician Check-in Check-out Actual Hrs
1 Login to 3CX Server and noted 3CX services stopped. Restart all 3CX services. Ensure extensions and gateway show registered. Perform test call and was able to speak with Mark to advise that 3CX is back up. Kevin Hsueh
03/30/2021 01:00 pm 03/30/2021 02:00 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
04/01/2021 05:21 pm Updated status to Invoiced Jessica L.
04/01/2021 04:58 pm Updated status to Submitted for Invoicing Chu H.
04/01/2021 04:58 pm Approved. Chu H.
03/30/2021 02:03 pm No Signature: Remote Support Kevin H.
03/30/2021 02:03 pm Updated status to Pending Approval Kevin H.
03/30/2021 02:03 pm Service Completed Kevin H.
03/30/2021 02:02 pm Check-out 03/30/2021 02:00 pm Kevin H.
03/30/2021 02:02 pm Work Order Tasks Added Kevin H.
03/30/2021 02:02 pm Updated status to Service Completed Kevin H.
03/30/2021 02:01 pm Check-in 03/30/2021 01:00 pm Kevin H.
03/30/2021 01:59 pm Updated status to Scheduled Kevin H.
03/30/2021 01:59 pm Assigned: Kevin Hsueh Kevin H.
03/30/2021 01:59 pm Created workorder. Kevin H.

Attachments 1

Filename
W38338