DSI WebApp

W38495 Invoiced

Customer/Point of Contact:

Morrico Equipment
Rene Molinos (671-649-1946)

Scheduled Date/Time:

05/25/2021, 10:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

ME00.6011: Morrico Equipment - Service Contract 2021

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

029842

Work Requested

Rene and Alma reported their customer's emails are getting rejected.

Work Requested by: Rene Molinos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

added gt203.secure.ne.jp to whitelist on Sonicwall Hosted Email Security. gt203.secure.ne.jp is on blacklisted database. Rend/Alma will ask customer to test again.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	added gt203.secure.ne.jp to whitelist on Sonicwall Hosted Email Security. gt203.secure.ne.jp is on blacklisted database. Rend/Alma will ask customer to test again.	Chu Hsieh	05/25/2021 10:30 am	05/25/2021 10:45 am	00:15

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
05/25/2021 10:44 am	Created workorder.	Chu H.
05/25/2021 10:44 am	Assigned: Chu Hsieh	Chu H.
05/25/2021 10:44 am	Updated status to Scheduled	Chu H.
05/25/2021 10:45 am	Check-in 05/25/2021 10:30 am	Chu H.
05/25/2021 10:46 am	Updated status to Service Completed	Chu H.
05/25/2021 10:46 am	Work Order Tasks Added	Chu H.
05/25/2021 10:46 am	Check-out 05/25/2021 10:45 am	Chu H.
05/25/2021 10:47 am	Service Completed	Chu H.
05/25/2021 10:47 am	Updated status to Pending Approval	Chu H.
05/25/2021 10:47 am	No Signature: remote	Chu H.
05/25/2021 10:48 am	Approved.	Chu H.
05/25/2021 10:48 am	Updated status to Submitted for Invoicing	Chu H.
05/25/2021 02:47 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W38495

Work Orders