W38824   Invoiced

10/08/2021, 09:00 am   
Onsite
Normal
DSIG.4059: DSI Standard Service 2021
Standard Service Rate 2021 [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
Yes
Anna Clark
10/08/2021
030147

Work Requested

Setup new workstation for Sean
Work Requested by: Anna Clark

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Setup Brad's second monitor on his Lenovo workstation. Troubleshoot Conchita's toshiba external HDD. HDD is accessible but freezes and disconnects randomly. External HDD is showing signs of failure. Conchita to procure a new 1TB external HDD. Troubleshoot Annas workstation boot settings. Update boot settings and confirmed workstation boots to Windows. Sean did not copy his data from his old workstation to external HDD. 220GB of data present on old workstation. Sean to copy data this weekend and new workstation setup will be scheduled for next week.
Work Completed Technician Check-in Check-out Actual Hrs
1 Setup Brad's second monitor on his Lenovo workstation. Troubleshoot Conchita's toshiba external HDD. HDD is accessible but freezes and disconnects randomly. External HDD is showing signs of failure. Conchita to procure a new 1TB external HDD. Troubleshoot Annas workstation boot settings. Update boot settings and confirmed workstation boots to Windows. Sean did not copy his data from his old workstation to external HDD. 220GB of data present on old workstation. Sean to copy data this weekend and new workstation setup will be scheduled for next week. Kevin Hsueh
10/08/2021 09:04 am 10/08/2021 09:57 am 00:53

Parts and Materials 1

Item Serial Number Condition Qty Price Amount
1 DisplayPort to VGA Adapter New 1 40.00 40.00
TOTAL ($)   40.00

Comments For Internal Use only. 14

Date/Time Comment Tech
10/12/2021 09:57 am Updated status to Invoiced Jessica L.
10/12/2021 08:54 am Updated status to Submitted for Invoicing Chu H.
10/12/2021 08:54 am Approved. Chu H.
10/08/2021 10:01 am Updated status to Pending Approval Kevin H.
10/08/2021 10:01 am Service Completed Kevin H.
10/08/2021 10:00 am Check-out 10/08/2021 09:57 am Kevin H.
10/08/2021 10:00 am Work Order Tasks Added Kevin H.
10/08/2021 10:00 am Updated status to Service Completed Kevin H.
10/08/2021 09:53 am Customer Signature Posted Kevin H.
10/08/2021 09:22 am Arrived 10/08/2021 09:21 am Kevin H.
10/08/2021 09:04 am Check-in 10/08/2021 09:04 am Kevin H.
10/08/2021 09:02 am Updated status to Scheduled Kevin H.
10/08/2021 09:02 am Assigned: Kevin Hsueh Kevin H.
10/08/2021 09:02 am Created workorder. Kevin H.

Attachments 1

Filename
W38824