DSI WebApp

W38876 Invoiced

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

11/04/2021, 09:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4059: DSI Standard Service 2021

Rates:

Standard Service Rate 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Clare Leon Guerrero

Date Signed:

11/04/2021

Invoice Number:

030202

Work Requested

Troubleshoot Terry's workstation

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Terry's workstation does not boot up due to a corrupted windows update. Boot workstation into last known good configuration and confirmed workstation boots up. Reboot workstation and confirmed workstation boots successfully. Open export pst of Clare's old mailbox on her outlook client. Showed clare how to access data on the exported pst file.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Terry's workstation does not boot up due to a corrupted windows update. Boot workstation into last known good configuration and confirmed workstation boots up. Reboot workstation and confirmed workstation boots successfully. Open export pst of Clare's old mailbox on her outlook client. Showed clare how to access data on the exported pst file.	Kevin Hsueh	11/04/2021 08:55 am	11/04/2021 09:39 am	00:44

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/08/2021 04:03 pm	Updated status to Invoiced	Jessica L.
11/08/2021 12:03 pm	Updated status to Submitted for Invoicing	Chu H.
11/08/2021 12:03 pm	Approved.	Chu H.
11/04/2021 09:42 am	Updated status to Pending Approval	Kevin H.
11/04/2021 09:42 am	Service Completed	Kevin H.
11/04/2021 09:41 am	Check-out 11/04/2021 09:39 am	Kevin H.
11/04/2021 09:41 am	Work Order Tasks Added	Kevin H.
11/04/2021 09:41 am	Updated status to Service Completed	Kevin H.
11/04/2021 09:23 am	Customer Signature Posted	Kevin H.
11/04/2021 09:03 am	Arrived 11/04/2021 09:03 am	Kevin H.
11/04/2021 08:56 am	Check-in 11/04/2021 08:55 am	Kevin H.
11/04/2021 08:33 am	Updated status to Scheduled	Kevin H.
11/04/2021 08:33 am	Assigned: Kevin Hsueh	Kevin H.
11/04/2021 08:33 am	Created workorder.	Kevin H.

Attachments 1

Filename
W38876

Work Orders