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W38898 Invoiced

Customer/Point of Contact:

Guam Shipyard
Cynthia Pizarro (1-671-648-1160)

Scheduled Date/Time:

11/12/2021, 02:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MGC0.6012: Marianas Gas Corporation - Service Contract 2021

Rates:

Marianas Gas Corporation - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

030215

Work Requested

Troubleshoot 3CX and Exchange

Work Requested by: Cynthia Pizarro

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot 3CX. no inbound and outbound calls. restart services and confirmed inbound and outbound calls are working. Troubleshoot exchange server. Free up disk space and confirmed emails are flowing. GSY needs to renew SonicWALL ESA license.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Troubleshoot 3CX. no inbound and outbound calls. restart services and confirmed inbound and outbound calls are working. Troubleshoot exchange server. Free up disk space and confirmed emails are flowing. GSY needs to renew SonicWALL ESA license.	Kevin Hsueh	11/12/2021 02:30 pm	11/12/2021 04:20 pm	01:50

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
11/15/2021 02:25 pm	Updated status to Invoiced	Jessica L.
11/15/2021 12:05 pm	Updated status to Submitted for Invoicing	Chu H.
11/15/2021 12:05 pm	Approved.	Chu H.
11/12/2021 04:24 pm	Signature for Later: no one onsite to sign	Kevin H.
11/12/2021 04:24 pm	Updated status to Pending Approval	Kevin H.
11/12/2021 04:24 pm	Service Completed	Kevin H.
11/12/2021 04:24 pm	Work Completed not Explained to Customer Reason:	Kevin H.
11/12/2021 04:22 pm	Check-out 11/12/2021 04:20 pm	Kevin H.
11/12/2021 04:22 pm	Work Order Tasks Added	Kevin H.
11/12/2021 04:22 pm	Updated status to Service Completed	Kevin H.
11/12/2021 04:20 pm	Arrived 11/12/2021 02:30 pm	Kevin H.
11/12/2021 04:20 pm	Check-in 11/12/2021 02:30 pm	Kevin H.
11/12/2021 03:35 pm	Updated status to Scheduled	Kevin H.
11/12/2021 03:35 pm	Assigned: Kevin Hsueh	Kevin H.
11/12/2021 03:35 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W38898

Work Orders