DSI WebApp

W38911 Invoiced

Customer/Point of Contact:

JMC Equipment Rental
Greg Graham

Scheduled Date/Time:

11/16/2021, 03:30 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

JMCE.6010: JMC Equipment - Service Contract 2021

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

030220

Work Requested

Troubleshoot Email Issue

Work Requested by: Greg Graham

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Exchange Server out of disk space again. Login and free up 25 GB of disk space. Noted Corey's U: Drive has 100GB of data. Advised Mark and Mark will work with Corey to delete files that are no longer needed. Test send and receive emails successfully. Emails are back up.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Exchange Server out of disk space again. Login and free up 25 GB of disk space. Noted Corey's U: Drive has 100GB of data. Advised Mark and Mark will work with Corey to delete files that are no longer needed. Test send and receive emails successfully. Emails are back up.	Kevin Hsueh	11/16/2021 03:30 pm	11/16/2021 04:30 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
11/17/2021 04:51 pm	Updated status to Invoiced	Jessica L.
11/17/2021 04:40 pm	Updated status to Submitted for Invoicing	.
11/17/2021 04:40 pm	Approved.	.
11/16/2021 04:45 pm	No Signature: Remote Support	Kevin H.
11/16/2021 04:45 pm	Updated status to Pending Approval	Kevin H.
11/16/2021 04:45 pm	Service Completed	Kevin H.
11/16/2021 04:44 pm	Check-out 11/16/2021 04:30 pm	Kevin H.
11/16/2021 04:44 pm	Work Order Tasks Added	Kevin H.
11/16/2021 04:44 pm	Updated status to Service Completed	Kevin H.
11/16/2021 04:43 pm	Check-in 11/16/2021 03:30 pm	Kevin H.
11/16/2021 04:30 pm	Updated status to Scheduled	Kevin H.
11/16/2021 04:30 pm	Assigned: Kevin Hsueh	Kevin H.
11/16/2021 04:30 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W38911

Work Orders