W38980   Invoiced

12/10/2021, 03:00 pm   
Inhouse
Normal
DSIG.4059: DSI Standard Service 2021
Standard Service Rate 2021 [TOTAL ANNUAL HOURS: 2]
2
0
Jason Soliva
Yes
Nicole
12/13/2021
030283

Work Requested

Replace hard drive on desktop computer
Work Requested by: Lisa Brooks

Items Dropped Off 1

Item Serial Number Notes
1 Lenovo Desktop Computer and SSD

Work Completed 1

Summary of Tasks

Cloned OS Hard drive to new SSD Successfully. Replaced the old hard drive in the computer with newly cloned SSD. Run a few windows update to keep drivers up to date.
Work Completed Technician Check-in Check-out Actual Hrs
1 Cloned OS Hard drive to new SSD Successfully. Replaced the old hard drive in the computer with newly cloned SSD. Run a few windows update to keep drivers up to date. Charles Rafanan
12/10/2021 03:10 pm 12/10/2021 04:10 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 22

Date/Time Comment Tech
12/13/2021 02:23 pm Updated status to Invoiced Jessica L.
12/13/2021 09:46 am Customer Signature Posted Jessica L.
12/13/2021 09:37 am Updated status to Submitted for Invoicing Chu H.
12/13/2021 09:37 am Approved. Chu H.
12/10/2021 04:40 pm Signature for Later: Customer will pick up computer on monday. Charles R.
12/10/2021 04:40 pm Updated status to Pending Approval Charles R.
12/10/2021 04:40 pm Service Completed Charles R.
12/10/2021 04:40 pm Work Completed not Explained to Customer Reason: Charles R.
12/10/2021 04:38 pm Check-out 12/10/2021 03:10 pm Charles R.
12/10/2021 04:38 pm Work Order Tasks Added Charles R.
12/10/2021 04:38 pm Updated status to Service Completed Charles R.
12/10/2021 03:13 pm Check-in 12/10/2021 03:10 pm Charles R.
12/10/2021 03:05 pm Modified workorder. Kevin H.
12/10/2021 03:05 pm Updated scheduled date/time from 12/10/2021 02:41 pm to: 12/10/2021 03:00 pm Kevin H.
12/10/2021 03:05 pm Updated status to Scheduled Kevin H.
12/10/2021 03:05 pm Unassigned: Kevin Hsueh Kevin H.
12/10/2021 03:05 pm Assigned: Charles Rafanan Kevin H.
12/10/2021 03:05 pm Updated Estimated Service Time (hrs) to Kevin H.
12/10/2021 02:44 pm Added customer equipment. Jason S.
12/10/2021 02:44 pm Updated status to Pending Schedule Jason S.
12/10/2021 02:44 pm Assigned: Kevin Hsueh Jason S.
12/10/2021 02:44 pm Created workorder. Jason S.